HP ENVY 笔记本电脑和 HP Spectre 可转换电脑 - 打开摄像头时出现错误 0xA00F4244< NoCamerasAreAttached>
Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.
发布日期 : 09-Sep-2019
最近更新 : 09-Sep-2019
DESCRIPTION
尝试启用摄像头会导致显示以下错误消息:
无法找到摄像头
请检查以确保摄像头已连接并安装正确,摄像头没有被防病毒软件拦截,以及摄像头驱动程序为最新版本。
如果需要,下面是错误代码:
0xA00F4244<NoCamerasAreAttached>
如果摄像头隐私开关已移至“关闭”位置(默认情况下为开启),则会出现此问题。
图 1. 摄像头隐私开关处于“关闭”位置
范围
本文档中的信息适用于以下计算机:
计算机:
HP ENVY 13-aq0000 笔记本电脑
HP ENVY 13-aq0000 笔记本电脑
HP ENVY 13-aq1000 笔记本电脑
HP ENVY 13-ar0000 x360 可转换电脑
HP ENVY 13m-ar0000 x360 可转换电脑
HP ENVY 15m-dr0000 x360 可转换电脑系列
HP ENVY 15-dr0000 x360 可转换电脑系列
HP ENVY 15-dr1000 x360 可转换电脑系列
HP ENVY 15m-dr1000 x360 可转换电脑系列
HP ENVY 15-ds0000 x360 可转换电脑
HP ENVY 15m-ds0000 x360 可转换电脑
HP ENVY 17-ce0000 笔记本电脑
HP ENVY 17-ce1000 笔记本电脑
HP ENVY 17m-ce0000 笔记本电脑
HP ENVY 17m-ce1000 笔记本电脑
HP Spectre 13-ap0000 x360 可转换电脑
HP Spectre 15-df0000 x360 变形本
HP Spectre 15-df1000 x360 变形本
解决方案
将摄像头隐私开关切换到“开启”位置:朝计算机后部滑动开关。
图 2. 位于“开启”位置的摄像头隐私开关
Hardware platforms affected : HP ENVY 13-aq0000 Laptop PC series, HP ENVY 13-aq1000 Laptop PC series, HP ENVY 13-ar0000 x360 Convertible PC, HP ENVY 13m-ar0000 x360 Convertible PC, HP ENVY 15-dr0000 x360 Convertible PC, HP ENVY 15-dr1000 x360 Convertible PC series, HP ENVY 15-ds0000 x360 Convertible PC, HP ENVY 15m-dr0000 x360 Convertible PC, HP ENVY 15m-dr1000 x360 Convertible PC series, HP ENVY 15m-ds0000 x360 Convertible PC, HP ENVY 17-ce0000 Laptop PC series, HP ENVY 17-ce1000 Laptop PC series, HP ENVY 17m-ce0000 Laptop PC series, HP ENVY 17m-ce1000 Laptop PC series, HP Spectre 13-ap0000 x360 Convertible PC, HP Spectre 15-df0000 x360 Convertible PC, HP Spectre 15-df1000 x360 Convertible PC series
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