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HP 客户支持 - 知识库

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SUPPORT COMMUNICATION- 客户顾问文档

文件 ID: c05957689

版本: 1

顾问文档: HP ENVY x2 - 12 - 更换主板的 IMEI 号码更改,与计算机机箱上的编号不匹配

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 29-Mar-2018

最近更新 : 04-Apr-2018

DESCRIPTION
如果已更换主板,则计算机机箱上蚀刻的 IMEI 编号将不再有效。 您需要查找新的 IMEI 号码。

范围
本文档中的信息适用于以下:
计算机:
  • HP ENVY x2 - 12-e000 CTO
  • HP ENVY x2 - 12-e000na
  • HP ENVY x2 - 12-e001na
  • HP ENVY x2 - 12-e001nf
  • HP ENVY x2 - 12-e001tu
  • HP ENVY x2 - 12-e011nr
  • HP ENVY x2 - 12-e050na
  • HP ENVY x2 - 12-e051na
解决方案
按以下步骤操作找到 IMEI 号码:
  1. 选择 设置 > 网络和互联网 > 蜂窝
  2. 选择您的移动服务提供商,然后选择 高级选项
  3. IMEI 号码位于 属性下方。

Hardware platforms affected : HP ENVY x2 - 12-e000 CTO, HP ENVY x2 - 12-e000na, HP ENVY x2 - 12-e001na, HP ENVY x2 - 12-e001nf, HP ENVY x2 - 12-e001tu, HP ENVY x2 - 12-e011nr, HP ENVY x2 - 12-e050na, HP ENVY x2 - 12-e051na

受影响的操作系统 : 不适用

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA05948679

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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国家/地区: 中国

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