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HP 客户支持 - 知识库

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SUPPORT COMMUNICATION- 客戶諮詢

文件 ID: c05928922

版本: 1

HP ZBook G3 和 G4 從睡眠模式喚醒的 Intel GFX 4771 驅動程式問題

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 11-Feb-2018

最近更新 : 11-Feb-2018

DESCRIPTION
某些 ZBook G3 和 G4 可能會在進入睡眠模式後,顯示空白或混雜。
只有在 Microsoft Windows Update 安裝 Intel 顯示卡驅動程式 22.20.16.4771 後,Windows 10 R3 (1709,Creators Update) 上會出現此問題。

范围
本文件的資訊適用於以下裝置:
系統
  • HP ZBook Studio G3 行動工作站
  • HP ZBook 15 G3 行動工作站
  • HP ZBook 17 G3 行動工作站
  • HP ZBook Studio G4 行動工作站
  • HP ZBook 15 G4 行動工作站
  • HP ZBook 17 G4 行動工作站
作業系統
  • Microsoft Windows 10 RS3
解决方案
安裝以下或較新的 HP 核准 Intel 顯示卡驅動程式。

Hardware platforms affected : HP ZBook 15 G3 Mobile Workstation, HP ZBook 15 G3 Mobile Workstation, HP ZBook 15 G3 Mobile Workstation (ENERGY STAR), HP ZBook 15 G3 Mobile Workstation (ENERGY STAR) Bundle, HP ZBook 15 G4 Mobile Workstation, HP ZBook 15 G4 Mobile Workstation, HP ZBook 15 G4 Mobile Workstation (ENERGY STAR), HP ZBook 15 G4 Mobile Workstation Bundle, HP ZBook 17 G3 Mobile Workstation, HP ZBook 17 G3 Mobile Workstation, HP ZBook 17 G3 Mobile Workstation (ENERGY STAR), HP ZBook 17 G3 Mobile Workstation (ENERGY STAR) Bundle, HP ZBook 17 G4 Mobile Workstation, HP ZBook 17 G4 Mobile Workstation, HP ZBook 17 G4 Mobile Workstation (ENERGY STAR), HP ZBook 17 G4 Mobile Workstation Bundle, HP ZBook Studio G3 Mobile Workstation, HP ZBook Studio G3 Mobile Workstation, HP ZBook Studio G3 Mobile Workstation (ENERGY STAR), HP ZBook Studio G3 Mobile Workstation (ENERGY STAR) Bundle, HP ZBook Studio G3 Mobile Workstation Bundle, HP ZBook Studio G4 Mobile Workstation, HP ZBook Studio G4 Mobile Workstation, HP ZBook Studio G4 Mobile Workstation (ENERGY STAR), HP ZBook Studio G4 Mobile Workstation Bundle

受影响的操作系统 : 不适用

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA05920929

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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国家/地区: 中国

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