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  • 信息
    关于最近计算机安全隐患的信息

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SUPPORT COMMUNICATION- 客户顾问文档

文件 ID: c05852422

版本: 1

顾问文档: HP 商用电脑 - 启用超线程的计算机可能会在某些复杂的微架构条件下遇到不可预知的系统行为

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 07-Dec-2017

最近更新 : 13-Dec-2017

DESCRIPTION
英特尔已�?确认第六代 (Skylake) 和第七代 (Kaby Lake) 英特尔® 处�?�器上的问题,如该英特尔更新中所述:
英特尔已为 HP �??供了用�?�解决该问题的微�?更新,HP �?�将�?�布集�?已更新英特尔微�?的系统 BIOS 更新。 虽然�?�生该问题的�?�能性�?大,但 HP 建议您将系统 BIOS �?�级到文档“解决方法�?部分中所列的版本。

sourceInformation

范围
本文档中的信�?�适用于以下设备:
计算机:
  • HP Elite Slice
  • 适用于会议室的 HP Elite Slice
  • HP Elite x2 1012 G1
  • HP Elite x2 1012 G2
  • HP EliteBook 1030 G1 笔记本电脑
  • HP EliteBook 1040 G3 笔记本电脑
  • HP EliteBook 820 G3 笔记本电脑
  • HP EliteBook 820 G4 笔记本电脑
  • HP EliteBook 828 G3 笔记本电脑
  • HP EliteBook 840 G3 笔记本电脑
  • HP EliteBook 840 G4 笔记本电脑
  • HP EliteBook 848 G3 笔记本电脑
  • HP EliteBook 850 G3 笔记本电脑
  • HP EliteBook Folio G1 笔记本电脑
  • HP EliteBook x360 1030 G2
  • HP EliteDesk 800 35W G2 迷你型�?��?电脑
  • HP EliteDesk 800 35W G3 迷你型�?��?电脑
  • HP EliteDesk 800 65W G2 迷你型�?��?电脑
  • HP EliteDesk 800 65W G3 迷你型�?��?电脑
  • HP EliteDesk 800 G2 纤�?型电脑
  • HP EliteDesk 800 G2 塔�?电脑
  • HP EliteDesk 800 G3 纤�?型电脑
  • HP EliteDesk 800 G3 塔�?电脑
  • HP EliteOne 800 G2 23 英寸�?�触摸�?多功能电脑
  • HP EliteOne 800 G2 23 英寸触摸�?多功能电脑
  • HP EliteOne 800 G3 23.8 英寸�?�触摸�?多功能电脑
  • HP EliteOne 800 G3 23.8 英寸触摸�?多功能电脑
  • HP ProBook 11 EE G2
  • HP ProBook 430 G3 笔记本电脑
  • HP ProBook 430 G4 笔记本电脑
  • HP ProBook 440 G3 笔记本电脑
  • HP ProBook 440 G4 笔记本电脑
  • HP ProBook 450 G3 笔记本电脑
  • HP ProBook 450 G4 笔记本电脑
  • HP ProBook 470 G3 笔记本电脑
  • HP ProBook 470 G4 笔记本电脑
  • HP ProBook 640 G2 笔记本电脑
  • HP ProBook 650 G2 笔记本电脑
  • HP ProBook x360 11 G1 EE 笔记本电脑
  • HP ProDesk 400 G2 迷你型�?��?电脑
  • HP ProDesk 400 G2 微型立�?电脑
  • HP ProDesk 400 G2 纤�?型电脑
  • HP ProDesk 400 G3 迷你型�?��?电脑
  • HP ProDesk 400 G3 微型立�?电脑
  • HP ProDesk 400 G3 纤�?型电脑
  • HP ProDesk 400 G4 微型立�?电脑
  • HP ProDesk 400 G4 纤�?型电脑
  • HP ProDesk 480 G4 微型立�?电脑
  • HP ProDesk 490 G3 微型立�?电脑
  • HP ProDesk 600 G2 迷你型�?��?电脑
  • HP ProDesk 600 G2 微型立�?电脑
  • HP ProDesk 600 G2 纤�?型电脑
  • HP ProDesk 600 G3 迷你型�?��?电脑
  • HP ProDesk 600 G3 微型立�?电脑
  • HP ProDesk 600 G3 纤�?型电脑
  • HP ProOne 400 G2 20 英寸触摸�?多功能电脑
  • HP ProOne 400 G3 20 英寸�?�触摸�?多功能电脑
  • HP ProOne 400 G3 20 英寸�?�触控�?多功能电脑 (ENERGY STAR)
  • HP ProOne 400 G3 20 英寸触摸�?多功能电脑
  • HP ProOne 600 G2 21.5 英寸�?�触摸�?多功能电脑
  • HP ProOne 600 G2 21.5 英寸触摸�?多功能电脑
  • HP ProOne 600 G3 21.5 英寸�?�触摸�?多功能电脑
  • HP RP9 G1 零售系统型�?� 9015
  • HP RP9 G1 零售系统型�?� 9018
  • HP Z1 G3 工作站
  • HP Z2 Mini G3 工作站
  • HP Z2 Mini G3 工作站 (ENERGY STAR)
  • HP Z238 �?型塔�?工作站
  • HP Z240 纤�?型工作站
  • HP Z240 塔�?工作站
  • HP ZBook 15 G3 移动工作站
  • HP ZBook 15u G4 移动工作站
  • HP ZBook 17 G3 移动工作站
  • HP ZBook 17 G4 移动工作站
  • HP ZBook Studio G3 移动工作站
  • HP ZBook Studio G4 移动工作站
解决方案
以下 BIOS 版本(或更高版本)�??供了防止�?�生此问题的英特尔微�?更新。
�?解决此问题,请下载并安装相应的 SoftPaq,以更新 BIOS:
商用笔记本电脑
BIOS 版本
Softpaq 编�?�
Elite x2 1012 G1
1.22
Elite x2 1012 G2
1.01
EliteBook 1030 G1
1.08
EliteBook 1040 G3
1.13
EliteBook 840G3/848G3/850G3,820G3/828G3
1.16
EliteBook Folio G1
1.14
EliteBook x360 1030 G2
1.08
ProBook x360 11 G2
1.02
ProBook 11 G2
1.06
ProBook 430/440/450/470 G4
1.06
ProBook 440G3/470G3/450G3/430G3
1.17
ProBook 470 G4
1.06
ProBook 640G2/650G2
1.09
ProBook 640G3/650G3
1.05
Pro 612 G2
1.05
EliteBook 820/840/848 G4; ZBook 15u G4
1.05
商用�?��?电脑
BIOS 版本
Softpaq 编�?�
EliteDesk 600G2
2.2
EliteDesk 800 G3 DM
2.07
EliteDesk 800 G3 MT/SFF
2.06
EliteDesk 800G2 /800G2
2.2
EliteDesk Mini 800G2
2.24
EliteOne 800 G2
2.21
EliteOne 800 G3 AIO
2.06
HP Elite Slice
2.07
ProDesk 400 G3 DM
2.07
ProDesk 400 G4 SFF
2.06
ProDesk 400G2
2.12
ProDesk 480/400 G4 MT
2.06
ProDesk 480G3/400G3
2.11
ProDesk 490G3
2.12
ProDesk 600 G3 DM
2.07
ProDesk 600 G3 MT
2.06
ProDesk 600 G3 SFF
2.06
ProDesk 600G2
2.2
ProOne 400 G2
2.13
ProOne 400 G3 AIO
2.06
ProOne 600 G2
2.18
ProOne 600 G3 AIO
2.08
移动工作站
BIOS 版本
Softpaq 编�?�
ZBook 17/15 G4
1.02
ZBook 17G3/15G3
1.16
ZBook Studio G4
1.03
ZBook Studio G3
1.18
零售 POS 机
BIOS 版本
Softpaq 编�?�
RP9 G1 零售系统
2.11
�?��?工作站
BIOS 版本
Softpaq 编�?�
Z238
1.58
Z240 塔�?
1.58
Z240 SFF
1.58
Z2 Mini G3
1.58
Z1 AiO G3
1.17

Hardware platforms affected : HP Elite Slice, HP Elite Slice for Meeting Rooms, HP Elite x2 1012 G1, HP Elite x2 1012 G2, HP EliteBook 1030 G1 Notebook PC, HP EliteBook 1040 G3 Notebook PC, HP EliteBook 820 G3 Notebook PC, HP EliteBook 820 G4 Notebook PC, HP EliteBook 828 G3 Notebook PC, HP EliteBook 840 G3 Notebook PC, HP EliteBook 840 G4 Notebook PC, HP EliteBook 848 G3 Notebook PC, HP EliteBook 850 G3 Notebook PC, HP EliteBook Folio G1 Notebook PC, HP EliteBook x360 1030 G2, HP EliteDesk 800 35W G2 Desktop Mini PC, HP EliteDesk 800 35W G3 Desktop Mini PC, HP EliteDesk 800 65W G2 Desktop Mini PC, HP EliteDesk 800 65W G3 Desktop Mini PC, HP EliteDesk 800 G2 Small Form Factor PC, HP EliteDesk 800 G2 Tower PC, HP EliteDesk 800 G3 Small Form Factor PC, HP EliteDesk 800 G3 Tower PC, HP EliteOne 800 G2 23-inch Non-Touch All-in-One PC, HP EliteOne 800 G2 23-inch Touch All-in-One PC, HP EliteOne 800 G3 23.8 Non-Touch Healthcare Edition All-in-One Business PC, HP EliteOne 800 G3 23.8-inch Non-Touch All-in-One PC, HP EliteOne 800 G3 23.8-inch Touch All-in-One PC, HP Pro x2 612 G2, HP ProBook 11 EE G2, HP ProBook 430 G3 Notebook PC, HP ProBook 430 G4 Notebook PC, HP ProBook 440 G3 Notebook PC, HP ProBook 440 G4 Notebook PC, HP ProBook 450 G3 Notebook PC, HP ProBook 450 G4 Notebook PC, HP ProBook 470 G3 Notebook PC, HP ProBook 470 G4 Notebook PC, HP ProBook 640 G2 Notebook PC, HP ProBook 640 G3 Notebook PC, HP ProBook 650 G2 Notebook PC, HP ProBook 650 G3 Notebook PC, HP ProBook 650 G3 Quad Core Notebook PC, HP ProBook x360 11 G1 EE Notebook PC, HP ProBook x360 11 G2 EE Notebook PC, HP ProDesk 400 G2 Desktop Mini PC, HP ProDesk 400 G2 Microtower PC, HP ProDesk 400 G2 Small Form Factor PC, HP ProDesk 400 G3 Desktop Mini PC, HP ProDesk 400 G3 Microtower PC, HP ProDesk 400 G3 Small Form Factor PC, HP ProDesk 400 G4 Microtower PC, HP ProDesk 400 G4 Small Form Factor PC, HP ProDesk 480 G4 Microtower PC, HP ProDesk 490 G3 Microtower PC, HP ProDesk 600 G2 Desktop Mini PC, HP ProDesk 600 G2 Microtower PC, HP ProDesk 600 G2 Small Form Factor PC, HP ProDesk 600 G3 Desktop Mini PC, HP ProDesk 600 G3 Microtower PC, HP ProDesk 600 G3 Small Form Factor PC, HP ProOne 400 G2 20-inch Touch All-in-One PC, HP ProOne 400 G3 20-inch Non-Touch All-in-One PC, HP ProOne 400 G3 20-inch Non-Touch All-in-One PC (ENERGY STAR), HP ProOne 400 G3 20-inch Touch All-in-One PC, HP ProOne 600 G2 21.5-inch Non-Touch All-in-One PC, HP ProOne 600 G2 21.5-inch Touch All-in-One PC, HP ProOne 600 G3 21.5-inch Non-Touch All-in-One PC, HP RP9 G1 Retail System, HP RP9 G1 Retail System Model 9018 (deleted), HP Z1 G3 Workstation, HP Z2 Mini G3 Workstation, HP Z2 Mini G3 Workstation (ENERGY STAR), HP Z238 Microtower Workstation, HP Z240 Small Form Factor Workstation, HP Z240 Tower Workstation, HP ZBook 15 G3 Mobile Workstation, HP ZBook 15 G4 Mobile Workstation, HP ZBook 15u G4 Mobile Workstation, HP ZBook 17 G3 Mobile Workstation, HP ZBook 17 G4 Mobile Workstation, HP ZBook 17 G4 Mobile Workstation (ENERGY STAR), HP ZBook Studio G3 Mobile Workstation, HP ZBook Studio G4 Mobile Workstation

受影响的操作系统 : 不适用

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA05575474

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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