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SUPPORT COMMUNICATION- 客戶諮詢

文件 ID: c05844346

版本: 1

諮詢: OMEN by HP Accelerator Shell - GA1-1xxxxx - 插入外接 Radeon 顯示卡時顯示 Acer DynaVivid 顯示卡擴充座

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 23-Nov-2017

最近更新 : 23-Nov-2017

DESCRIPTION
此諮詢建議提供的基本步驟,可更正以 AMD XConnect™ 技術組態的外接 Radeon™ 圖形裝置,被錯誤識別為 Acer™DynaVivid 顯示卡擴充座的問題。 並無功能性的影響,但不正確的文字可能會導致混淆。

范围
系統:
  • OMEN by HP Accelerator Shell - GA1-1000
  • OMEN by HP Accelerator Shell - GA1-1000cl
  • OMEN by HP Accelerator Shell - GA1-1000na
  • OMEN by HP Accelerator Shell - GA1-1000nb
  • OMEN by HP Accelerator Shell - GA1-1000nc
  • OMEN by HP Accelerator Shell - GA1-1000nf
  • OMEN by HP Accelerator Shell - GA1-1000ng
  • OMEN by HP Accelerator Shell - GA1-1000nh
  • OMEN by HP Accelerator Shell - GA1-1000nn
  • OMEN by HP Accelerator Shell - GA1-1000no
  • OMEN by HP Accelerator Shell - GA1-1000ns
  • OMEN by HP Accelerator Shell - GA1-1000nt
  • OMEN by HP Accelerator Shell - GA1-1000nw
  • OMEN by HP Accelerator Shell - GA1-1000nz
  • OMEN by HP Accelerator Shell - GA1-1000ur
  • OMEN by HP Accelerator Shell - GA1-1001hk
  • OMEN by HP Accelerator Shell - GA1-1002d
  • OMEN by HP Accelerator Shell - GA1-1003a
  • OMEN by HP Accelerator Shell - GA1-1005tl
  • OMEN by HP Accelerator Shell - GA1-1006tl
  • OMEN by HP Accelerator Shell - GA1-1007cl
  • OMEN by HP Accelerator Shell - GA1-1009
  • OMEN by HP Accelerator Shell - GA1-1010l
  • OMEN by HP Accelerator Shell - GA1-1010na
  • OMEN by HP Accelerator Shell - GA1-1010nd
  • OMEN by HP Accelerator Shell - GA1-1013a
  • OMEN by HP Accelerator Shell - GA1-1020l
  • OMEN by HP Accelerator Shell - GA1-1021l
  • OMEN by HP Accelerator Shell - GA1-1022l
  • OMEN by HP Accelerator Shell - GA1-1023a
  • OMEN by HP Accelerator Shell - GA1-1023l
  • OMEN by HP Accelerator Shell - GA1-1027l
  • OMEN by HP Accelerator Shell - GA1-1029kl
  • OMEN by HP Accelerator Shell - GA1-1030kl
  • OMEN by HP Accelerator Shell - GA1-1060hk
作業系統:
  • Microsoft Windows 10 家用版(64 位元)
  • Microsoft Windows 10 企業版(64 位元)
  • Microsoft Windows 10 專業版(64 位元)
  • Microsoft Windows 10 Anniversary Update (RS1)
  • Microsoft Windows 10 Creators Update (RS2)
解决方案
若要解決此問題,請參閱連結並遵循指示來移除不正確的裝置名稱。

Hardware platforms affected : OMEN by HP Accelerator Shell - GA1-1000, OMEN by HP Accelerator Shell - GA1-1000cl, OMEN by HP Accelerator Shell - GA1-1000na, OMEN by HP Accelerator Shell - GA1-1000nb, OMEN by HP Accelerator Shell - GA1-1000nc, OMEN by HP Accelerator Shell - GA1-1000nf, OMEN by HP Accelerator Shell - GA1-1000ng, OMEN by HP Accelerator Shell - GA1-1000nh, OMEN by HP Accelerator Shell - GA1-1000nn, OMEN by HP Accelerator Shell - GA1-1000no, OMEN by HP Accelerator Shell - GA1-1000ns, OMEN by HP Accelerator Shell - GA1-1000nt, OMEN by HP Accelerator Shell - GA1-1000nw, OMEN by HP Accelerator Shell - GA1-1000nz, OMEN by HP Accelerator Shell - GA1-1000ur, OMEN by HP Accelerator Shell - GA1-1001hk, OMEN by HP Accelerator Shell - GA1-1002d, OMEN by HP Accelerator Shell - GA1-1003a, OMEN by HP Accelerator Shell - GA1-1005tl, OMEN by HP Accelerator Shell - GA1-1006tl, OMEN by HP Accelerator Shell - GA1-1007cl, OMEN by HP Accelerator Shell - GA1-1009, OMEN by HP Accelerator Shell - GA1-1010l, OMEN by HP Accelerator Shell - GA1-1010na, OMEN by HP Accelerator Shell - GA1-1010nd, OMEN by HP Accelerator Shell - GA1-1013a, OMEN by HP Accelerator Shell - GA1-1020l, OMEN by HP Accelerator Shell - GA1-1021l, OMEN by HP Accelerator Shell - GA1-1022l, OMEN by HP Accelerator Shell - GA1-1023a, OMEN by HP Accelerator Shell - GA1-1023l, OMEN by HP Accelerator Shell - GA1-1027l, OMEN by HP Accelerator Shell - GA1-1029kl, OMEN by HP Accelerator Shell - GA1-1030kl, OMEN by HP Accelerator Shell - GA1-1060hk

受影响的操作系统 : 不适用

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA05838274

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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