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SUPPORT COMMUNICATION- 客戶諮詢

文件 ID: c05844344

版本: 1

諮詢： HP EliteDesk、EliteOne、Elite Slice、MP9 G2 Retail、RP9 G1 零售版、ProDesk 和 ProOne 電腦 - NVidia 顯示卡驅動程式和音訊驅動程式語言，在英文作業系統下以中文顯示

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 23-Nov-2017

最近更新 : 23-Nov-2017

DESCRIPTION
NVidia 顯示卡控制器和音訊驅動程式在「控制台」的「程式和功能」標籤下以中文顯示。 在初始電腦設定期間選取英語作為預設語言時，會顯示此現象。
圖 1： 驅動程式顯示不正確的語言

范围
軟體和/驅動程式：
  • NVidia 圖形驅動程式 v1.3.34.26
  • NVidia HD 音訊驅動程式 v382.16
系統：
  • HP EliteDesk 705 G3 DM
  • HP EliteDesk 705 G3 SFF/MT
  • HP EliteDesk 800 G2 DM 35W
  • HP EliteDesk 800 G2 DM 65W
  • HP EliteDesk 800 G2 SFF
  • HP EliteDesk 800 G2 TWR
  • HP EliteDesk 800 G3 AiO T/NT
  • HP EliteDesk 800 G3 DM
  • HP EliteDesk 800 G3 SFF
  • HP EliteDesk 800 G3 TWR
  • HP EliteOne 800 G1 AIO 23" NT
  • HP EliteOne 800 G2 AiO GPU T/NT
  • HP EliteOne 800 G2 AiO T/NT
  • HP Elite Slice Desktop
  • HP MP9 G2 零售系統
  • HP ProDesk 400 G2 DM
  • HP ProDesk 400 G3 DM
  • HP ProDesk 400 G3 MT
  • HP ProDesk 400 G3 SFF
  • HP ProDesk 400 G4 MT
  • HP ProDesk 400 G4 MT
  • HP ProDesk 400 G4 SFF
  • HP ProDesk 480 G3 MT
  • HP ProDesk 490 G3 MT
  • HP ProDesk 600 G2 DM
  • HP ProDesk 600 G2 SFF/MT
  • HP ProDesk 600 G3 DM
  • HP ProDesk 600 G3 MT
  • HP ProDesk 600 G3 SFF
  • HP ProDesk 680 G3 MT
  • HP ProOne 400 G2 AiO T/NT
  • HP ProOne 400 G3 AiO 20" T/NT
  • HP ProOne 600 G2 AiO T/NT
  • HP ProOne 600 G3 AiO 21.5" T
  • HP ProOne 800 G3 AiO 23.8" T/NT GPU
  • HP RP9 G1 零售系統機型 9015
  • HP RP9 G1 零售系統機型 9018
作業系統：
  • Microsoft Windows 10 TH1
  • Microsoft Windows 10 Anniversary Update (RS1)
  • Microsoft Windows 10 Creators Update (RS2)
  • Microsoft Windows 10 專業版（64 位元）
  • Microsoft Windows 10 專業版（32 位元）
  • Microsoft Windows 10 行動裝置版
  • Microsoft Windows 10 IoT（64 位元）
  • Microsoft Windows 10 家用版（64 位元）
  • Microsoft Windows 10 家用版（32 位元）
  • Microsoft Windows 10 企業版（64 位元）
解决方案
要解決此問題，請下載並安裝以下 SoftPaq 來重新安裝顯示卡和音訊驅動程式。 安裝程式將偵測系統語言並安裝正確的語言。
NVDIA 繪圖卡驅動程式：
SoftPaq 描述
版本資訊
下載 SoftPaq
NVidia Windows x64 顯示卡驅動程式

版本： 22.21.13.8216
修訂版： A
SP81515 版本資訊
下載 SP81515 檔案
Conexant 音效卡驅動程式：
SoftPaq 描述
版本資訊
下載 SoftPaq
Conexant High Definition 音效驅動程式
版本： 8.65.225.0
修訂版： A
SP81716 版本資訊
下載 SP81716 檔案
備註： 此軟體可能有更新版本可用。 請在此處檢查是否有較新版本： http://www.hp.com/drivers

Hardware platforms affected : HP Elite Slice, HP Elite Slice (ENERGY STAR), HP Elite Slice Base Model, HP Elite Slice for Meeting Rooms, HP EliteDesk 705 G3 Base Model Desktop Mini PC, HP EliteDesk 705 G3 Base Model Microtower PC, HP EliteDesk 705 G3 Base Model Small Form Factor PC, HP EliteDesk 705 G3 Desktop Mini PC, HP EliteDesk 705 G3 Desktop Mini PC (ENERGY STAR), HP EliteDesk 705 G3 Desktop Mini PC (ENERGY STAR) Bundle, HP EliteDesk 705 G3 Microtower PC, HP EliteDesk 705 G3 Microtower PC (ENERGY STAR), HP EliteDesk 705 G3 Small Form Factor PC, HP EliteDesk 705 G3 Small Form Factor PC (ENERGY STAR), HP EliteDesk 800 35W G2 Base Model Desktop Mini PC, HP EliteDesk 800 35W G2 Desktop Mini PC, HP EliteDesk 800 35W G2 Desktop Mini PC, HP EliteDesk 800 35W G2 Desktop Mini PC (ENERGY STAR), HP EliteDesk 800 35W G2 Desktop Mini PC (ENERGY STAR) Bundle, HP EliteDesk 800 35W G3 Base Model Desktop Mini PC, HP EliteDesk 800 35W G3 Desktop Mini PC, HP EliteDesk 800 35W G3 Desktop Mini PC (ENERGY STAR), HP EliteDesk 800 65W G2 Base Model Desktop Mini PC, HP EliteDesk 800 65W G2 Desktop Mini PC, HP EliteDesk 800 65W G2 Desktop Mini PC, HP EliteDesk 800 65W G2 Desktop Mini PC (ENERGY STAR), HP EliteDesk 800 65W G2 Desktop Mini PC (ENERGY STAR) Bundle, HP EliteDesk 800 65W G3 Desktop Mini PC, HP EliteDesk 800 G2 Base Model Small Form Factor PC, HP EliteDesk 800 G2 Base Model Tower PC, HP EliteDesk 800 G2 Small Form Factor PC, HP EliteDesk 800 G2 Small Form Factor PC, HP EliteDesk 800 G2 Small Form Factor PC (ENERGY STAR), HP EliteDesk 800 G2 Small Form Factor PC (ENERGY STAR) Bundle, HP EliteDesk 800 G2 Tower PC, HP EliteDesk 800 G2 Tower PC, HP EliteDesk 800 G2 Tower PC (ENERGY STAR), HP EliteDesk 800 G2 Tower PC (ENERGY STAR) Bundle, HP EliteDesk 800 G3 Base Model Small Form Factor PC, HP EliteDesk 800 G3 Base Model Tower PC, HP EliteDesk 800 G3 Small Form Factor PC, HP EliteDesk 800 G3 Small Form Factor PC, HP EliteDesk 800 G3 Small Form Factor PC (ENERGY STAR), HP EliteDesk 800 G3 Small Form Factor PC Bundle, HP EliteDesk 800 G3 Tower PC, HP EliteDesk 800 G3 Tower PC, HP EliteDesk 800 G3 Tower PC (ENERGY STAR), HP EliteDesk 800 G3 Tower PC (ENERGY STAR) Bundle, HP EliteDesk 880 G3 Tower PC, HP EliteDesk Refurbished 800 G2 Small Form Factor PC, HP EliteOne 800 G1 All-in-One PC, HP EliteOne 800 G1 All-in-One PC (ENERGY STAR), HP EliteOne 800 G1 Base Model All-in-One PC, HP EliteOne 800 G2 23-inch Non-Touch All-in-One PC, HP EliteOne 800 G2 23-inch Non-Touch All-in-One PC (ENERGY STAR), HP EliteOne 800 G2 23-inch Touch All-in-One PC, HP EliteOne 800 G2 23-inch Touch All-in-One PC (ENERGY STAR), HP EliteOne 800 G2 Base Model 23-inch Non-Touch All-in-One PC, HP EliteOne 800 G2 Base Model 23-inch Touch All-in-One PC, HP EliteOne 800 G3 23.8-inch Touch All-in-One PC, HP EliteOne 800 G3 23.8-inch Touch All-in-One PC (ENERGY STAR), HP EliteOne 800 G3 Base Model 23.8-inch Non-Touch All-in-One PC, HP EliteOne 800 G3 Base Model 23.8-inch Touch All-in-One PC, HP ProDesk 400 G2 Base Model Desktop Mini PC, HP ProDesk 400 G2 Desktop Mini PC (ENERGY STAR) Bundle, HP ProDesk 400 G3 Base Model Desktop Mini PC, HP ProDesk 400 G3 Base Model Microtower PC, HP ProDesk 400 G3 Base Model Small Form Factor PC, HP ProDesk 400 G3 Desktop Mini PC, HP ProDesk 400 G3 Desktop Mini PC (ENERGY STAR), HP ProDesk 400 G3 Microtower PC, HP ProDesk 400 G3 Microtower PC (ENERGY STAR), HP ProDesk 400 G3 Microtower PC Bundle, HP ProDesk 400 G3 Small Form Factor PC, HP ProDesk 400 G3 Small Form Factor PC (ENERGY STAR), HP ProDesk 400 G3 Small Form Factor PC (ENERGY STAR) Bundle, HP ProDesk 400 G4 Base Model Microtower PC, HP ProDesk 400 G4 Base Model Small Form Factor PC, HP ProDesk 400 G4 Microtower PC, HP ProDesk 400 G4 Microtower PC (ENERGY STAR), HP ProDesk 400 G4 Small Form Factor PC, HP ProDesk 400 G4 Small Form Factor PC (ENERGY STAR), HP ProDesk 400 G4 Small Form Factor PC Bundle, HP ProDesk 480 G3 Base Model Microtower PC, HP ProDesk 480 G3 Microtower PC, HP ProDesk 480 G3 Microtower PC (ENERGY STAR), HP ProDesk 480 G4 Base Model Microtower PC, HP ProDesk 480 G4 Microtower PC, HP ProDesk 490 G3 Base Model Microtower PC, HP ProDesk 490 G3 Microtower PC, HP ProDesk 490 G3 Microtower PC (ENERGY STAR), HP ProDesk 490 G3 Microtower PC (ENERGY STAR) Bundle, HP ProDesk 600 G2 Base Model Desktop Mini PC, HP ProDesk 600 G2 Base Model Microtower PC, HP ProDesk 600 G2 Base Model Small Form Factor PC, HP ProDesk 600 G2 Desktop Mini PC, HP ProDesk 600 G2 Desktop Mini PC (ENERGY STAR), HP ProDesk 600 G2 Desktop Mini PC Bundle (ENERGY STAR), HP ProDesk 600 G2 Microtower PC, HP ProDesk 600 G2 Microtower PC (ENERGY STAR), HP ProDesk 600 G2 Microtower PC (ENERGY STAR) Bundle, HP ProDesk 600 G2 Small Form Factor PC, HP ProDesk 600 G2 Small Form Factor PC (ENERGY STAR), HP ProDesk 600 G2 Small Form Factor PC (ENERGY STAR) Bundle, HP ProDesk 600 G3 Base Model Desktop Mini PC, HP ProDesk 600 G3 Base Model Microtower PC, HP ProDesk 600 G3 Base Model Microtower PC (with PCI slot), HP ProDesk 600 G3 Base Model Small Form Factor PC, HP ProDesk 600 G3 Desktop Mini PC, HP ProDesk 600 G3 Desktop Mini PC (ENERGY STAR), HP ProDesk 600 G3 Desktop Mini PC (ENERGY STAR) Bundle, HP ProDesk 600 G3 Microtower PC, HP ProDesk 600 G3 Microtower PC (ENERGY STAR), HP ProDesk 600 G3 Microtower PC (with PCI slot), HP ProDesk 600 G3 Microtower PC (with PCI slot) (ENERGY STAR), HP ProDesk 600 G3 Microtower PC Bundle, HP ProDesk 600 G3 Small Form Factor PC, HP ProDesk 600 G3 Small Form Factor PC (ENERGY STAR), HP ProDesk 600 G3 Small Form Factor PC Bundle, HP ProOne 400 G2 20-inch Non-Touch All-in-One PC, HP ProOne 400 G2 20-inch Non-Touch All-in-One PC (ENERGY STAR), HP ProOne 400 G2 20-inch Touch All-in-One PC, HP ProOne 400 G2 20-inch Touch All-in-One PC (ENERGY STAR), HP ProOne 400 G2 Base Model 20-inch Non-Touch All-in-One PC, HP ProOne 400 G2 Base Model 20-inch Touch All-in-One PC, HP ProOne 400 G3 20-inch Non-Touch All-in-One PC, HP ProOne 400 G3 20-inch Non-Touch All-in-One PC (ENERGY STAR), HP ProOne 400 G3 20-inch Touch All-in-One PC, HP ProOne 400 G3 20-inch Touch All-in-One PC (ENERGY STAR), HP ProOne 400 G3 Base Model 20-inch Non-Touch All-in-One PC, HP ProOne 400 G3 Base Model 20-inch Touch All-in-One PC, HP ProOne 600 G2 21.5-inch Non-Touch All-in-One PC, HP ProOne 600 G2 21.5-inch Non-Touch All-in-One PC (ENERGY STAR), HP ProOne 600 G2 21.5-inch Touch All-in-One PC, HP ProOne 600 G2 21.5-inch Touch All-in-One PC (ENERGY STAR), HP ProOne 600 G2 Base Model 21.5-inch Non-Touch All-in-One PC, HP ProOne 600 G2 Base Model 21.5-inch Touch All-in-One PC, HP ProOne 600 G3 21.5-inch Non-Touch All-in-One PC, HP ProOne 600 G3 21.5-inch Non-Touch All-in-One PC (ENERGY STAR), HP ProOne 600 G3 Base Model 21.5-inch Non-Touch All-in-One PC

受影响的操作系统 : 不适用

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA05836798

© Copyright 2021 HP Development Company, L.P.
HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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