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SUPPORT COMMUNICATION- 客户顾问文档

文件 ID: c05844338

版本: 1

顾问文档： HP EliteDesk、EliteOne、Elite Slice、MP9 G2 Retail、RP9 G1 Retail、ProDesk 和 ProOne 电脑 - NVidia 显卡驱动程序和声卡驱动程序语言在英文操作系统上显示为中文

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 23-Nov-2017

最近更新 : 23-Nov-2017

DESCRIPTION
NVidia 显卡控制器和声卡驱动程序在“项目和功能”选项卡下方的控制面板中显示为中文。 在电脑初始设置过程中将英文选择为默认语言就会出现该问题。
图 1： 显示错误语言的驱动程序：

范围
软件/驱动程序：
  • NVidia 显卡驱动程序 v1.3.34.26
  • NVidia 高清声卡驱动程序 v382.16
系统：
  • HP EliteDesk 705 G3 DM
  • HP EliteDesk 705 G3 SFF/MT
  • HP EliteDesk 800 G2 DM 35W
  • HP EliteDesk 800 G2 DM 65W
  • HP EliteDesk 800 G2 SFF
  • HP EliteDesk 800 G2 TWR
  • HP EliteDesk 800 G3 AiO T/NT
  • HP EliteDesk 800 G3 DM
  • HP EliteDesk 800 G3 SFF
  • HP EliteDesk 800 G3 TWR
  • HP EliteOne 800 G1 AIO 23" NT
  • HP EliteOne 800 G2 AiO GPU T/NT
  • HP EliteOne 800 G2 AiO T/NT
  • HP Elite Slice 台式机
  • HP MP9 G2 零售系统
  • HP ProDesk 400 G2 DM
  • HP ProDesk 400 G3 DM
  • HP ProDesk 400 G3 MT
  • HP ProDesk 400 G3 SFF
  • HP ProDesk 400 G4 MT
  • HP ProDesk 400 G4 MT
  • HP ProDesk 400 G4 SFF
  • HP ProDesk 480 G3 MT
  • HP ProDesk 490 G3 MT
  • HP ProDesk 600 G2 DM
  • HP ProDesk 600 G2 SFF/MT
  • HP ProDesk 600 G3 DM
  • HP ProDesk 600 G3 MT
  • HP ProDesk 600 G3 SFF
  • HP ProDesk 680 G3 MT
  • HP ProOne 400 G2 AiO T/NT
  • HP ProOne 400 G3 AiO 20" T/NT
  • HP ProOne 600 G2 AiO T/NT
  • HP ProOne 600 G3 AiO 21.5" T
  • HP ProOne 800 G3 AiO 23.8" T/NT GPU
  • HP RP9 G1 零售系统型号 9015
  • HP RP9 G1 零售系统型号 9018
操作系统：
  • Microsoft Windows 10 TH1
  • Microsoft Windows 10 周年更新 (RS1)
  • Microsoft Windows 10 创意者更新 (RS2)
  • Microsoft Windows 10 专业版（64 位）
  • Microsoft Windows 10 专业版（32 位）
  • Microsoft Windows 10 移动版
  • Microsoft Windows 10 IoT（64 位）
  • Microsoft Windows 10 家庭版（64 位）
  • Microsoft Windows 10 家庭版（32 位）
  • Microsoft Windows 10 企业版（64 位）
解决方案
如要解决此问题，请下载并安装以下 SoftPaqs，以重新安装显卡和声卡驱动程序。 安装程序将检测系统语言并安装正确的语言。
NVDIA 显卡驱动程序：
SoftPaq 描述
版本说明
下载 SoftPaq
NVidia Windows x64 显卡驱动程序

版本： 22.21.13.8216
修订版： A
SP81515 版本说明
SP81515 文件下载
Conexant 声卡驱动程序：
SoftPaq 描述
版本说明
下载 SoftPaq
Conexant 高保真声卡驱动程序
版本： 8.65.225.0
修订版： A
SP81716 版本说明
SP81716 文件下载
注： 该软件可能已有更新版本。 查看更新版本： http://www.hp.com/drivers

Hardware platforms affected : HP Elite Slice, HP Elite Slice (ENERGY STAR), HP Elite Slice Base Model, HP Elite Slice for Meeting Rooms, HP EliteDesk 705 G3 Base Model Desktop Mini PC, HP EliteDesk 705 G3 Base Model Microtower PC, HP EliteDesk 705 G3 Base Model Small Form Factor PC, HP EliteDesk 705 G3 Desktop Mini PC, HP EliteDesk 705 G3 Desktop Mini PC (ENERGY STAR), HP EliteDesk 705 G3 Desktop Mini PC (ENERGY STAR) Bundle, HP EliteDesk 705 G3 Microtower PC, HP EliteDesk 705 G3 Microtower PC (ENERGY STAR), HP EliteDesk 705 G3 Small Form Factor PC, HP EliteDesk 705 G3 Small Form Factor PC (ENERGY STAR), HP EliteDesk 800 35W G2 Base Model Desktop Mini PC, HP EliteDesk 800 35W G2 Desktop Mini PC, HP EliteDesk 800 35W G2 Desktop Mini PC, HP EliteDesk 800 35W G2 Desktop Mini PC (ENERGY STAR), HP EliteDesk 800 35W G2 Desktop Mini PC (ENERGY STAR) Bundle, HP EliteDesk 800 35W G3 Base Model Desktop Mini PC, HP EliteDesk 800 35W G3 Desktop Mini PC, HP EliteDesk 800 35W G3 Desktop Mini PC (ENERGY STAR), HP EliteDesk 800 65W G2 Base Model Desktop Mini PC, HP EliteDesk 800 65W G2 Desktop Mini PC, HP EliteDesk 800 65W G2 Desktop Mini PC, HP EliteDesk 800 65W G2 Desktop Mini PC (ENERGY STAR), HP EliteDesk 800 65W G2 Desktop Mini PC (ENERGY STAR) Bundle, HP EliteDesk 800 65W G3 Desktop Mini PC, HP EliteDesk 800 G2 Base Model Small Form Factor PC, HP EliteDesk 800 G2 Base Model Tower PC, HP EliteDesk 800 G2 Small Form Factor PC, HP EliteDesk 800 G2 Small Form Factor PC, HP EliteDesk 800 G2 Small Form Factor PC (ENERGY STAR), HP EliteDesk 800 G2 Small Form Factor PC (ENERGY STAR) Bundle, HP EliteDesk 800 G2 Tower PC, HP EliteDesk 800 G2 Tower PC, HP EliteDesk 800 G2 Tower PC (ENERGY STAR), HP EliteDesk 800 G2 Tower PC (ENERGY STAR) Bundle, HP EliteDesk 800 G3 Base Model Small Form Factor PC, HP EliteDesk 800 G3 Base Model Tower PC, HP EliteDesk 800 G3 Small Form Factor PC, HP EliteDesk 800 G3 Small Form Factor PC, HP EliteDesk 800 G3 Small Form Factor PC (ENERGY STAR), HP EliteDesk 800 G3 Small Form Factor PC Bundle, HP EliteDesk 800 G3 Tower PC, HP EliteDesk 800 G3 Tower PC, HP EliteDesk 800 G3 Tower PC (ENERGY STAR), HP EliteDesk 800 G3 Tower PC (ENERGY STAR) Bundle, HP EliteDesk 880 G3 Tower PC, HP EliteDesk Refurbished 800 G2 Small Form Factor PC, HP EliteOne 800 G1 All-in-One PC, HP EliteOne 800 G1 All-in-One PC (ENERGY STAR), HP EliteOne 800 G1 Base Model All-in-One PC, HP EliteOne 800 G2 23-inch Non-Touch All-in-One PC, HP EliteOne 800 G2 23-inch Non-Touch All-in-One PC (ENERGY STAR), HP EliteOne 800 G2 23-inch Touch All-in-One PC, HP EliteOne 800 G2 23-inch Touch All-in-One PC (ENERGY STAR), HP EliteOne 800 G2 Base Model 23-inch Non-Touch All-in-One PC, HP EliteOne 800 G2 Base Model 23-inch Touch All-in-One PC, HP EliteOne 800 G3 23.8-inch Touch All-in-One PC, HP EliteOne 800 G3 23.8-inch Touch All-in-One PC (ENERGY STAR), HP EliteOne 800 G3 Base Model 23.8-inch Non-Touch All-in-One PC, HP EliteOne 800 G3 Base Model 23.8-inch Touch All-in-One PC, HP ProDesk 400 G2 Base Model Desktop Mini PC, HP ProDesk 400 G2 Desktop Mini PC (ENERGY STAR) Bundle, HP ProDesk 400 G3 Base Model Desktop Mini PC, HP ProDesk 400 G3 Base Model Microtower PC, HP ProDesk 400 G3 Base Model Small Form Factor PC, HP ProDesk 400 G3 Desktop Mini PC, HP ProDesk 400 G3 Desktop Mini PC (ENERGY STAR), HP ProDesk 400 G3 Microtower PC, HP ProDesk 400 G3 Microtower PC (ENERGY STAR), HP ProDesk 400 G3 Microtower PC Bundle, HP ProDesk 400 G3 Small Form Factor PC, HP ProDesk 400 G3 Small Form Factor PC (ENERGY STAR), HP ProDesk 400 G3 Small Form Factor PC (ENERGY STAR) Bundle, HP ProDesk 400 G4 Base Model Microtower PC, HP ProDesk 400 G4 Base Model Small Form Factor PC, HP ProDesk 400 G4 Microtower PC, HP ProDesk 400 G4 Microtower PC (ENERGY STAR), HP ProDesk 400 G4 Small Form Factor PC, HP ProDesk 400 G4 Small Form Factor PC (ENERGY STAR), HP ProDesk 400 G4 Small Form Factor PC Bundle, HP ProDesk 480 G3 Base Model Microtower PC, HP ProDesk 480 G3 Microtower PC, HP ProDesk 480 G3 Microtower PC (ENERGY STAR), HP ProDesk 480 G4 Base Model Microtower PC, HP ProDesk 480 G4 Microtower PC, HP ProDesk 490 G3 Base Model Microtower PC, HP ProDesk 490 G3 Microtower PC, HP ProDesk 490 G3 Microtower PC (ENERGY STAR), HP ProDesk 490 G3 Microtower PC (ENERGY STAR) Bundle, HP ProDesk 600 G2 Base Model Desktop Mini PC, HP ProDesk 600 G2 Base Model Microtower PC, HP ProDesk 600 G2 Base Model Small Form Factor PC, HP ProDesk 600 G2 Desktop Mini PC, HP ProDesk 600 G2 Desktop Mini PC (ENERGY STAR), HP ProDesk 600 G2 Desktop Mini PC Bundle (ENERGY STAR), HP ProDesk 600 G2 Microtower PC, HP ProDesk 600 G2 Microtower PC (ENERGY STAR), HP ProDesk 600 G2 Microtower PC (ENERGY STAR) Bundle, HP ProDesk 600 G2 Small Form Factor PC, HP ProDesk 600 G2 Small Form Factor PC (ENERGY STAR), HP ProDesk 600 G2 Small Form Factor PC (ENERGY STAR) Bundle, HP ProDesk 600 G3 Base Model Desktop Mini PC, HP ProDesk 600 G3 Base Model Microtower PC, HP ProDesk 600 G3 Base Model Microtower PC (with PCI slot), HP ProDesk 600 G3 Base Model Small Form Factor PC, HP ProDesk 600 G3 Desktop Mini PC, HP ProDesk 600 G3 Desktop Mini PC (ENERGY STAR), HP ProDesk 600 G3 Desktop Mini PC (ENERGY STAR) Bundle, HP ProDesk 600 G3 Microtower PC, HP ProDesk 600 G3 Microtower PC (ENERGY STAR), HP ProDesk 600 G3 Microtower PC (with PCI slot), HP ProDesk 600 G3 Microtower PC (with PCI slot) (ENERGY STAR), HP ProDesk 600 G3 Microtower PC Bundle, HP ProDesk 600 G3 Small Form Factor PC, HP ProDesk 600 G3 Small Form Factor PC (ENERGY STAR), HP ProDesk 600 G3 Small Form Factor PC Bundle, HP ProOne 400 G2 20-inch Non-Touch All-in-One PC, HP ProOne 400 G2 20-inch Non-Touch All-in-One PC (ENERGY STAR), HP ProOne 400 G2 20-inch Touch All-in-One PC, HP ProOne 400 G2 20-inch Touch All-in-One PC (ENERGY STAR), HP ProOne 400 G2 Base Model 20-inch Non-Touch All-in-One PC, HP ProOne 400 G2 Base Model 20-inch Touch All-in-One PC, HP ProOne 400 G3 20-inch Non-Touch All-in-One PC, HP ProOne 400 G3 20-inch Non-Touch All-in-One PC (ENERGY STAR), HP ProOne 400 G3 20-inch Touch All-in-One PC, HP ProOne 400 G3 20-inch Touch All-in-One PC (ENERGY STAR), HP ProOne 400 G3 Base Model 20-inch Non-Touch All-in-One PC, HP ProOne 400 G3 Base Model 20-inch Touch All-in-One PC, HP ProOne 600 G2 21.5-inch Non-Touch All-in-One PC, HP ProOne 600 G2 21.5-inch Non-Touch All-in-One PC (ENERGY STAR), HP ProOne 600 G2 21.5-inch Touch All-in-One PC, HP ProOne 600 G2 21.5-inch Touch All-in-One PC (ENERGY STAR), HP ProOne 600 G2 Base Model 21.5-inch Non-Touch All-in-One PC, HP ProOne 600 G2 Base Model 21.5-inch Touch All-in-One PC, HP ProOne 600 G3 21.5-inch Non-Touch All-in-One PC, HP ProOne 600 G3 21.5-inch Non-Touch All-in-One PC (ENERGY STAR), HP ProOne 600 G3 Base Model 21.5-inch Non-Touch All-in-One PC

受影响的操作系统 : 不适用

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA05836798

© Copyright 2021 HP Development Company, L.P.
HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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国家/地区： 中国

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