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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c05822206

版本: 1

諮詢: HP Elite x2 1012 G2 平板電腦和 HP Elite USB-C 銜接基座 - 平板電腦連接到銜接基座時無法充電,無法偵測到銜接基座

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 03-Nov-2017

最近更新 : 09-Nov-2017

DESCRIPTION
在連接 HP Elite USB-C 銜接基座時,HP Elite x2 1012 G2 平板電腦無法偵測到銜接基座。 在連接到銜接基座時,平板電腦無法識別裝置,且無法充電。

范围
本文件的資訊適用於以下項目:
電腦:
HP Elite x2 1012 G2 平板電腦
銜接基座:
HP Elite USB-C 銜接基座
图片 : HP Elite USB-C 銜接基座
HP Elite USB-C 銜接基座
解决方案
為確保 HP Elite USB-C 銜接基座正常運作,請遵守下列要求:

Hardware platforms affected : HP Elite USB-C Docking Station, HP Elite USB-C Docking Station, HP Elite x2 1012 G2, HP Elite x2 1012 G2 Bundle, HP Elite x2 1012 G2 Tablet, HP Elite x2 1012 G2 Tablet (ENERGY STAR)

受影响的操作系统 : 不适用

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA05809579

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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