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HP 客户支持 - 知识库

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c05142889

版本: 1

諮詢: HP Zbook G2 和 G3 行動工作站 - 可移至「安裝 HP Drive Encryption 軟體之後自動修復」

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 18-May-2016

最近更新 : 18-May-2016

DESCRIPTION
HP ZBook G2 或 G3 行動工作站可在安裝 HP Drive Encryption 軟體之後移至「自動修復」畫面。

范围
本文件的資訊適用於以下項目:
系統:
  • HP ZBook 14 G2 行動工作站
  • HP ZBook 15 G2 行動工作站
  • HP ZBook 15 G3 行動工作站
  • HP ZBook 15u G2 行動工作站
  • HP ZBook 15u G3 行動工作站
  • HP ZBook 17 G2 行動工作站
  • HP ZBook 17 G3 行動工作站
  • HP ZBook Studio G3 行動工作站
作業系統:
  • Microsoft Windows 10 企業版(64 位元)
  • Microsoft Windows 10 專業版(64 位元)
  • Microsoft Windows 10 家用版(64 位元)
解决方案
若要解決這個問題,請執行下列程序。
  1. 使用「自動修復」>「進階選項」>「系統還原」或「HP 復原作業系統 DVD」還原 Windows 10 作業系統。
  2. 安裝 KB3097617 於
  3. 安裝 HP Drive Encryption 軟體。

Hardware platforms affected : HP ZBook 14 G2 Mobile Workstation, HP ZBook 15 G2 Mobile Workstation, HP ZBook 15 G3 Mobile Workstation, HP ZBook 15u G2 Mobile Workstation, HP ZBook 15u G3 Mobile Workstation (ENERGY STAR), HP ZBook 17 G2 Mobile Workstation, HP ZBook 17 G3 Mobile Workstation, HP ZBook Studio G3 Mobile Workstation

受影响的操作系统 : 不适用

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA05098888

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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国家/地区: 中国

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