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  • 信息
    关于最近计算机安全隐患的信息

    惠普意识到最近被称为“预测执行侧信道攻击”的电脑安全漏洞。惠普已经发布了安全公告关于Intelx86处理器,并将继续发布更多关于其它处理器(ARM,AMD)的信息。

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SUPPORT COMMUNICATION- 客户咨询

文件 ID: c04387345

版本: 1

惠普笔记本电脑 - 在视频呼叫电话或视频会议的过程中出现蓝屏停止错误

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 29-Jul-2014

最近更新 : 11-Aug-2014

DESCRIPTION
在视频电话或视频会议的过程中,电脑显示出现蓝屏停止错误。 仅当同时使用WWAN模块和摄像头时,才会出现该问题。

sourceInformation

范围
本文档中的信息适用于以下:
电脑:
  • 所有 HP 笔记本电脑
操作系统:
  • Microsoft Windows 7 Enterprise(64 位)
  • Microsoft Windows 7 Home Basic(64 位)
  • Microsoft Windows 7 Starter(32 位)
  • Microsoft Windows 7 Ultimate(64 位)
  • Microsoft Windows 7 Home Premium(32 位)
  • Microsoft Windows 7 Home Premium(64 位)
  • Microsoft Windows 7 Professional(32 位)
  • Microsoft Windows 7 Professional(64 位)
  • Microsoft Windows 7 Enterprise(32 位)
  • Microsoft Windows 7 Home Basic(32 位)
  • Microsoft Windows 7 Ultimate(32 位)
解决方案
要解决该问题,请参考以下 Microsoft KB文档:
http://support.microsoft.com/kb/2895729
  注意:
点击上述链接将带您离开 HP 网站。 对于惠普网站之外的信息,惠普无法控制,概不承担任何责任。

Hardware platforms affected : HP EliteBook 2170p Notebook PC, HP EliteBook 820 G1 Notebook PC, HP EliteBook 840 G1 Notebook PC, HP EliteBook 850 G1 Notebook PC, HP EliteBook Revolve 810 G1 Tablet(Standard HP Product), HP ElitePad 900 G1 Tablet, HP ProBook 430 G1 Notebook PC, HP ProBook 440 G0 Notebook PC, HP ProBook 440 G1 Notebook PC, HP ProBook 445 G1 Notebook PC, HP ProBook 450 G0 Notebook PC, HP ProBook 450 G1 Notebook PC, HP ProBook 455 G1 Notebook PC, HP ProBook 470 G0 Notebook PC, HP ProBook 470 G1 Notebook PC, HP ProBook 640 G1 Notebook PC, HP ProBook 645 G1 Notebook PC, HP ProBook 650 G1 Notebook PC, HP ProBook 655 G1 Notebook PC, HP ZBook 15 Mobile Workstation, HP ZBook 17 Mobile Workstation

受影响的操作系统 : Microsoft Windows 7 Enterprise (32-bit)(Standard HP Product) Microsoft Windows 7 Enterprise (64-bit)(Standard HP Product) Microsoft Windows 7 Home Basic (32-bit)(Standard HP Product) Microsoft Windows 7 Home Basic (64-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (32-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (64-bit)(Standard HP Product) Microsoft Windows 7 Professional (32-bit)(Standard HP Product) Microsoft Windows 7 Professional (64-bit)(Standard HP Product) Microsoft Windows 7 Starter (32-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (32-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (64-bit)(Standard HP Product)

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA04355114

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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