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HP 客户支持 - 知识库

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c04152919

版本: 1

HP EliteBook Folio 1040 G1 笔记本电脑 - 使用 ForcePad 时光标移动异常

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 25-Feb-2014

最近更新 : 05-Apr-2018

DESCRIPTION
光标�?�能移动异常或�?外点击�?幕上的区域。 当使用 ForcePad 并且一根手指�?于按钮区域边缘时,会�?�生这�?情况。
图 1: 手指�?于按钮区域边缘�?�能会干扰光标移动

范围
本文档中的信�?�适用于以下:
以下电脑:
  • HP EliteBook Folio 1040 G1 笔记本电脑
�?作系统:
  • Microsoft Windows 7 Enterprise(32 �?)
  • Microsoft Windows 7 Home Basic(32 �?)
  • Microsoft Windows 7 Ultimate(32 �?)
  • Microsoft Windows 8 RT
  • Microsoft Windows 8(标准版)
  • Microsoft Windows 8 专业版
  • Microsoft Windows 7 Home Premium(32 �?)
  • Microsoft Windows 7 Home Premium(64 �?)
  • Microsoft Windows 7 Professional(32 �?)
  • Microsoft Windows 7 Professional(64 �?)
  • Microsoft Windows 8.1(标准版)
  • Microsoft Windows 8.1 专业版
  • Microsoft Windows 7 Enterprise(64 �?)
  • Microsoft Windows 7 Home Basic(64 �?)
  • Microsoft Windows 7 Starter(32 �?)
  • Microsoft Windows 7 Ultimate(64 �?)
解决方案
当使用 ForcePad 时,确�?手指没有�?�留在 ForcePad 边缘上。 正确的用法是将手指完全放在 ForcePad 的“按钮�?区域上。
下载并安装以下 Softpaq 以�??高 ForcePad 功能:
SoftPaq 说明
版本注释
下载 SoftPaq
Synaptics 触摸�?�驱动程�?
版本: 17.0.18.17
修订版: A
Synaptics ForcePad 固件更新实用程�?
版本: 1.4_1040G1
注意:
该软件�?�能已有更新版本。 检查更新的版本,网�?�为 http://www.hp.com/

Hardware platforms affected : HP EliteBook Folio 1040 G1 Notebook PC

受影响的操作系统 : Microsoft Windows 7 Enterprise (32-bit) (deleted) Microsoft Windows 7 Enterprise (64-bit) (deleted) Microsoft Windows 7 Home Basic (32-bit) (deleted) Microsoft Windows 7 Home Basic (64-bit) (deleted) Microsoft Windows 7 Home Premium (32-bit) (deleted) Microsoft Windows 7 Home Premium (64-bit) (deleted) Microsoft Windows 7 Professional (32-bit) (deleted) Microsoft Windows 7 Professional (64-bit) (deleted) Microsoft Windows 7 Starter (32-bit) (deleted) Microsoft Windows 7 Ultimate (32-bit) (deleted) Microsoft Windows 7 Ultimate (64-bit) (deleted)

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA04134404

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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