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HP 客户支持 - 知识库

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SUPPORT COMMUNICATION- 客户咨询

文件 ID: c04123871

版本: 1

HP Omni 10 5600 平板笔记本电脑 - 访问基于 Microsoft Windows 的平板电脑上的HP电脑硬件诊断工具 (UEFI)

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 12-Feb-2014

最近更新 : 12-May-2014

DESCRIPTION
访问平板电脑上的标准 HP 电脑硬件诊断工具 (UEFI) 时需要特殊按键组合。

范围
本文档中的信息适用于以下:
电脑:
  • HP Omni 10 5600ca 平板电脑
  • HP Omni 10 5600ea 平板电脑
  • HP Omni 10 5600ef 平板电脑
  • HP Omni 10 5600eg 平板电脑
  • HP Omni 10 5600el 平板电脑
  • HP Omni 10 5600es 平板电脑
  • HP Omni 10 5600us 平板电脑
操作系统:
  • Microsoft Windows 7 Enterprise(64 位)
  • Microsoft Windows 7 Home Basic(64 位)
  • Microsoft Windows 7 Starter(32 位)
  • Microsoft Windows 7 Ultimate(64 位)
  • Microsoft Windows 8(标准版)
  • Microsoft Windows 8 专业版
  • Microsoft Windows 7 Home Premium(32 位)
  • Microsoft Windows 7 Home Premium(64 位)
  • Microsoft Windows 7 Professional(32 位)
  • Microsoft Windows 7 Professional(64 位)
  • Microsoft Windows 8.1(标准版)
  • Microsoft Windows 8.1 专业版
  • Microsoft Windows 7 Enterprise(32 位)
  • Microsoft Windows 7 Home Basic(32 位)
  • Microsoft Windows 7 Ultimate(32 位)
  • Microsoft Windows 8 RT
解决方案
要启动电脑上的 HP 电脑硬件诊断工具 (UEFI) ,请执行以下步骤:
  1. 关闭电脑电源。
  2. 同时按下并按住电源和音量减小按钮,直至电脑开机并在屏幕底部显示"Esc...pause at startup"。
  3. 选择 系统诊断.

    图 1: 系统诊断

  4. 选择所需的诊断测试,然后按照屏幕上的说明操作。

Hardware platforms affected : HP Omni 10 5600eg Tablet, HP Omni 10 5600sa Tablet

受影响的操作系统 : Microsoft Windows 7 Enterprise (32-bit)(Standard HP Product) Microsoft Windows 7 Enterprise (64-bit)(Standard HP Product) Microsoft Windows 7 Home Basic (32-bit)(Standard HP Product) Microsoft Windows 7 Home Basic (64-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (32-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (64-bit)(Standard HP Product) Microsoft Windows 7 Professional (32-bit)(Standard HP Product) Microsoft Windows 7 Professional (64-bit)(Standard HP Product) Microsoft Windows 7 Starter (32-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (32-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (64-bit)(Standard HP Product)

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA04100653

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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国家/地区: 中国

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