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HP 客户支持 - 知识库

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  • 信息
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    如果在此期间您遇到任何问题,请稍候重试。 

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c04025413

版本: 1

HP EliteBook820、840 和 850 G1 笔记本电脑 - 电脑升级到 Microsoft Windows 8.1 之后显示错误消息

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 25-Nov-2013

最近更新 : 29-Nov-2013

DESCRIPTION
升级到 Microsoft Windows 8.1 之后,尝试清空回收站时,电脑显示以下错误信息:
F 盘上的回收站被损坏。 您希望清空此驱动器的回收站吗?”

范围
此文档中的信息适用于:
以下电脑:
  • HP EliteBook 820 G1 笔记本电脑
  • HP EliteBook 840 G1 笔记本电脑
  • HP EliteBook 850 G1 笔记本电脑
  • HP ProBook 430 G1 笔记本电脑
  • HP ProBook 440 G0 笔记本电脑
  • HP ProBook 440 G1 笔记本电脑
  • HP ProBook 445 G1 笔记本电脑
  • HP ProBook 450 G0 笔记本电脑
  • HP ProBook 4560s 笔记本电脑
  • HP ProBook 470 G0 笔记本电脑
  • HP ZBook 15 英寸移动工作站
  • HP ZBook 17 英寸移动工作站
操作系统:
  • Microsoft Windows 7 Enterprise(32 位)
  • Microsoft Windows 7 Home Basic(32 位)
  • Microsoft Windows 7 Ultimate(32 位)
  • Microsoft Windows 8 RT
  • Microsoft Windows 7 Enterprise(64 位)
  • Microsoft Windows 7 Home Basic(64 位)
  • Microsoft Windows 7 Starter(32 位)
  • Microsoft Windows 7 Ultimate(64 位)
  • Microsoft Windows 8(标准版)
  • Microsoft Windows 8 Pro
  • Microsoft Windows 7 Home Premium(32 位)
  • Microsoft Windows 7 Home Premium(64 位)
  • Microsoft Windows 7 Professional(32 位)
  • Microsoft Windows 7 Professional(64 位)
解决方案
如要解决该问题,请执行下列步骤:
  1. 点击 “开始”“所有程序”,然后点击 “安全和保护”
  2. 选择“ HP Client Security”图标。
  3. 点击 “设置”
  4. 点击 “设备权限”
  5. 使用 F 盘的下拉菜单,选择 “内部已修复的磁盘”
  6. 应用更改后,重启电脑。

Hardware platforms affected : HP EliteBook 820 G1 Notebook PC, HP EliteBook 840 G1 Notebook PC, HP EliteBook 850 G1 Notebook PC, HP ProBook 430 G1 Notebook PC, HP ProBook 440 G0 Notebook PC, HP ProBook 440 G1 Notebook PC, HP ProBook 445 G1 Notebook PC, HP ProBook 450 G0 Notebook PC, HP ProBook 470 G0 Notebook PC, HP ZBook 15 Mobile Workstation, HP ZBook 17 Mobile Workstation

受影响的操作系统 : Microsoft Windows 7 Enterprise (32-bit) Microsoft Windows 7 Enterprise (64-bit) Microsoft Windows 7 Home Basic (32-bit) Microsoft Windows 7 Home Basic (64-bit) Microsoft Windows 7 Home Premium (32-bit) Microsoft Windows 7 Home Premium (64-bit) Microsoft Windows 7 Professional (32-bit) Microsoft Windows 7 Professional (64-bit) Microsoft Windows 7 Starter (32-bit) Microsoft Windows 7 Ultimate (32-bit) Microsoft Windows 7 Ultimate (64-bit)

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA03964763

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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