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HP 客户支持 - 知识库

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c04025367

版本: 1

HP EliteBook 2170p 笔记本电脑、HP EliteBook 2570p 笔记本电脑和 HP EliteBook 820 G1 笔记本电脑 - 使用直流电源时,将待机模式设为自动启用后,系统无法进入待机模式

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 25-Nov-2013

最近更新 : 28-Nov-2013

DESCRIPTION
使用直流电源时,将待机模式设为自动启用后,系统无法进入待机模式。

范围
此文档中的信息适用于:
系统:
  • HP EliteBook 2170p 笔记本电脑
  • HP EliteBook 2570p 笔记本电脑
  • HP EliteBook 820 G1 笔记本电脑
  • HP EliteBook 840 G1 笔记本电脑
  • HP EliteBook 8470p 笔记本电脑
  • HP EliteBook 8470w 移动工作站
  • HP EliteBook 850 G1 笔记本电脑
  • HP EliteBook 8570p 笔记本电脑
  • HP EliteBook 8570w 移动工作站
  • HP EliteBook 8770w 移动工作站
  • HP EliteBook Folio 9470m 笔记本电脑
  • HP EliteBook Revolve 810 G1 可转换平板电脑
  • HP ProBook 430 G1 笔记本电脑
  • HP ProBook 440 G1 笔记本电脑
  • HP ProBook 445 G1 笔记本电脑
  • HP ProBook 455 G1 笔记本电脑
  • HP ProBook 470 G0 笔记本电脑
  • HP ProBook 470 G1 笔记本电脑
  • HP ProBook 470 G1 笔记本电脑
  • HP ProBook 640 G1 笔记本电脑
  • HP ProBook 645 G1 笔记本电脑
  • HP ProBook 6470b 笔记本电脑
  • HP ProBook 650 G1 笔记本电脑
  • HP ProBook 655 G1 笔记本电脑
  • HP ProBook 6570b 笔记本电脑
  • HP ZBook 15 英寸移动工作站
  • HP ZBook 17 英寸移动工作站
操作系统:
  • Microsoft Windows 7 Enterprise(32 位)
  • Microsoft Windows 7 Enterprise(64 位)
  • Microsoft Windows 7 Home Basic(32 位)
  • Microsoft Windows 7 Home Basic(64 位)
  • Microsoft Windows 7 Home Premium(32 位)
  • Microsoft Windows 7 Home Premium(64 位)
  • Microsoft Windows 7 Professional(32 位)
  • Microsoft Windows 7 Professional(64 位)
  • Microsoft Windows 7 Starter(32 位)
  • Microsoft Windows 7 Ultimate(32 位)
  • Microsoft Windows 7 Ultimate(64 位)
  • Microsoft Windows 8(标准版)
  • Microsoft Windows 8 Pro
解决方案
如果电脑在文档所列的“范围”内出现上述故障,请通过执行以下步骤停用局域网唤醒功能。
  1. 点击 “开始”图标。
  2. “搜索”栏输入“设备管理器”。
  3. 单击 设备管理器
  4. 扩展 网络适配器
  5. 右键点击 “xxxx 网络连接”,然后选择 “属性”
  6. 选择 “电源管理”选项卡。
  7. 取消选择“允许此设备唤醒电脑”。
  8. 点击 “确定”
  9. 关闭 “设备管理器”,然后重新启动电脑。

Hardware platforms affected : HP EliteBook 2170p Notebook PC, HP EliteBook 2570p Notebook PC, HP EliteBook 820 G1 Notebook PC, HP EliteBook 840 G1 Notebook PC, HP EliteBook 8470p Notebook PC, HP EliteBook 8470w Mobile Workstation, HP EliteBook 850 G1 Notebook PC, HP EliteBook 8570p Notebook PC, HP EliteBook 8570w Mobile Workstation, HP EliteBook 8770w Mobile Workstation, HP EliteBook Folio 9470m Notebook PC, HP EliteBook Revolve 810 G1 Tablet(Standard HP Product), HP ProBook 430 G1 Notebook PC, HP ProBook 440 G1 Notebook PC, HP ProBook 445 G1 Notebook PC, HP ProBook 455 G1 Notebook PC, HP ProBook 470 G0 Notebook PC, HP ProBook 470 G1 Notebook PC, HP ProBook 640 G1 Notebook PC, HP ProBook 645 G1 Notebook PC, HP ProBook 6470b Notebook PC, HP ProBook 650 G1 Notebook PC, HP ProBook 655 G1 Notebook PC, HP ProBook 6570b Notebook PC, HP ZBook 15 Mobile Workstation, HP ZBook 17 Mobile Workstation

受影响的操作系统 : Microsoft Windows 7 Enterprise (32-bit)(Standard HP Product) Microsoft Windows 7 Enterprise (64-bit)(Standard HP Product) Microsoft Windows 7 Home Basic (32-bit)(Standard HP Product) Microsoft Windows 7 Home Basic (64-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (32-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (64-bit)(Standard HP Product) Microsoft Windows 7 Professional (32-bit)(Standard HP Product) Microsoft Windows 7 Professional (64-bit)(Standard HP Product) Microsoft Windows 7 Starter (32-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (32-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (64-bit)(Standard HP Product)

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA03944280

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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