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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c03826697

版本: 1

HP EliteBook 和 ProBook 笔记本电脑 - 在播放期间切换显示模式时,Windows Media Player 丢失音频

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 04-Jul-2013

最近更新 : 09-Jul-2013

DESCRIPTION
Windows Media Player DVD 播放期间使用 F4 功能键切换显示模式,将会禁用音频。

sourceInformation

范围
此文档中的信息适用于:
以下电脑:
  • HP EliteBook 2170p 笔记本电脑
  • HP EliteBook 2570p 笔记本电脑
  • HP EliteBook 2570p 笔记本电脑
  • HP EliteBook 8470p 笔记本电脑
  • HP EliteBook 8570p 笔记本电脑
  • HP EliteBook Folio 9470m 笔记本电脑
  • HP ProBook 2570p 笔记本电脑
  • HP ProBook 4340s 笔记本电脑
  • HP ProBook 4341s 笔记本电脑
  • HP ProBook 4440s 笔记本电脑
  • HP ProBook 4441s 笔记本电脑
  • HP ProBook 4540s 笔记本电脑
  • HP ProBook 6470b 笔记本电脑
  • HP ProBook 6570b 笔记本电脑
解决方案
电脑正常运行。 播放期间,音频设备无法重新配置。
请重新启动 Windows Media Player,或者从控制面板中的“声音”窗口中选择合适的音频设备以重新启用音频。

Hardware platforms affected : HP EliteBook 2170p Notebook PC, HP EliteBook 2570p Notebook PC, HP EliteBook 8470p Notebook PC, HP EliteBook 8570p Notebook PC, HP EliteBook Folio 9470m Notebook PC, HP ProBook 4340s Notebook PC, HP ProBook 4341s Notebook PC, HP ProBook 4440s Notebook PC, HP ProBook 4540s Notebook PC, HP ProBook 6470b Notebook PC, HP ProBook 6570b Notebook PC

受影响的操作系统 : 不适用

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA03812853

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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