hp-support-head-portlet

操作
正在装入...
HP 客户支持 - 知识库

hp-contact-secondary-navigation-portlet

操作
正在装入...

hp-share-print-widget-portlet

操作
正在装入...

hp-concentra-wrapper-portlet

操作
正在装入...

SUPPORT COMMUNICATION- 客户咨询

文件 ID: c03317616

版本: 1

HP 笔记本电脑 - 在配备 Micron SSD 的情况下,Symantec Drive Encryption 会失败

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 07-May-2012

最近更新 : 15-May-2012

DESCRIPTION
使用 Symantec Endpoint Encryption 执行全磁盘加密后,笔记本无法进入 Symantec 登录屏幕。 可能在声明正在加载预启动身份验证时挂起,或一直显示空白屏幕。 重新启动笔记本无法解决此问题。
此问题仅在配备 Micron 固态驱动器的笔记本上出现。

范围
HP EliteBook 8460p 笔记本电脑
解决方案
要解决此问题,请与 Symantec 客户支持联系,将 Symantec Endpoint Encryption 12.x 更新到最新版本。 有关详细信息,请访问 www.symantec.com

Hardware platforms affected : HP EliteBook 8460p Notebook PC

受影响的操作系统 : Microsoft Windows XP Professional Edition(Standard HP Product)

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA03281000

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

hp-feedback-input-portlet

操作
正在装入...

hp-feedback-banner-portlet

操作
正在装入...

hp-country-locator-portlet

操作
正在装入...
国家/地区: 中国

hp-detect-load-my-device-portlet

操作
正在装入...