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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c03284818

版本: 1

HP 筆記型電腦 - 在 Windows 7 上執行 App-V 時,使用者設定檔或服務無法啟動

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 16-Apr-2012

最近更新 : 25-Apr-2012

DESCRIPTION
在筆記型電腦上執行 Microsoft Application Virtualization (App-V) 時,使用者設定檔或多種服務可能會間歇性無法啟動。 這包含但不限於以下狀況:
  • 不會載入 Windows 桌面,而是僅載入藍色或黑色的背景影像。
  • Windows 檔案總管無法回應,且無法存取檔案。
  • 出現下列錯誤訊息:
    Failed to connect to a windows service. (無法連線至 Windows 服務。) Windows could not connect to the System Event Notification Service. (Windows 無法連線至系統事件通知服務。) This problem prevents limited users from logging on to the system. (此問題會阻止受限的使用者登入系統。) As an administrative user, you can review the System Event Log for details about why the service didn't respond. (若您是系統管理使用者,可以檢閱系統事件日誌,以瞭解有關服務未回應之原因的詳細資料。)

范围
HP EliteBook 2530p 筆記型電腦
HP EliteBook 2540p 筆記型電腦
HP EliteBook 2540p 筆記型電腦
HP EliteBook 2560p 筆記型電腦
HP EliteBook 2560p 筆記型電腦
HP EliteBook 2740p 平板電腦
HP EliteBook 2740p 平板電腦
HP EliteBook 2760p 平板電腦
HP EliteBook 8440p 筆記型電腦
HP EliteBook 8440p 筆記型電腦
HP EliteBook 8440w 行動工作站
HP EliteBook 8440w 行動工作站
HP EliteBook 8460p 筆記型電腦
HP EliteBook 8460p 筆記型電腦
HP EliteBook 8460p 筆記型電腦
HP EliteBook 8460w 行動工作站
HP EliteBook 8460w 行動工作站
HP EliteBook 8540p 筆記型電腦
HP EliteBook 8540w 行動工作站
HP EliteBook 8560p 筆記型電腦
HP EliteBook 8560w 行動工作站
HP EliteBook 8560w 行動工作站
HP EliteBook 8740w 行動工作站
HP EliteBook 8740w 行動工作站
HP EliteBook 8760w 行動工作站
HP EliteBook 8760w 行動工作站
HP ProBook 4310s 筆記型電腦
HP ProBook 4410s 筆記型電腦
HP ProBook 4411s 筆記型電腦
HP ProBook 4415s 筆記型電腦
HP ProBook 4510s 筆記型電腦
HP ProBook 4515s 筆記型電腦
HP ProBook 4520s 筆記型電腦
HP ProBook 4720s 筆記型電腦
HP ProBook 6460b 筆記型電腦
HP ProBook 6560b 筆記型電腦
解决方案

Hardware platforms affected : HP EliteBook 2530p Notebook PC, HP EliteBook 2540p Notebook PC, HP EliteBook 2560p Notebook PC, HP EliteBook 2740p Tablet PC, HP EliteBook 2760p Tablet PC, HP EliteBook 8440p Notebook PC, HP EliteBook 8440w Mobile Workstation, HP EliteBook 8460p Notebook PC, HP EliteBook 8460w Mobile Workstation, HP EliteBook 8540p Notebook PC, HP EliteBook 8540w Mobile Workstation, HP EliteBook 8560p Notebook PC, HP EliteBook 8560w Mobile Workstation, HP EliteBook 8740w Mobile Workstation, HP EliteBook 8760w Mobile Workstation, HP ProBook 4310s Notebook PC, HP ProBook 4410s Notebook PC, HP ProBook 4411s Notebook PC, HP ProBook 4415s Notebook PC, HP ProBook 4510s Notebook PC, HP ProBook 4515s Notebook PC, HP ProBook 4520s Notebook PC, HP ProBook 4720s Notebook PC, HP ProBook 6460b Notebook PC, HP ProBook 6560b Notebook PC

受影响的操作系统 : Microsoft Windows 7 Enterprise (32-bit)(Standard HP Product) Microsoft Windows 7 Enterprise (64-bit)(Standard HP Product) Microsoft Windows 7 Home Basic (32-bit)(Standard HP Product) Microsoft Windows 7 Home Basic (64-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (32-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (64-bit)(Standard HP Product) Microsoft Windows 7 Professional (32-bit)(Standard HP Product) Microsoft Windows 7 Professional (64-bit)(Standard HP Product) Microsoft Windows 7 Starter (32-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (32-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (64-bit)(Standard HP Product)

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA03179707

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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