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HP 客户支持 - 知识库

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SUPPORT COMMUNICATION- 客戶諮詢

文件 ID: c03100361

版本: 1

HP 筆記型電腦 - 無法啟用複製和延伸顯示模式

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 24-Nov-2011

最近更新 : 23-Dec-2011

DESCRIPTION
在外接式顯示器上的複製和延伸顯示模式無法透過進階連接埠擴充銜接基座上的 DP1 或 DVI1 連接埠啟用。 此外,Nvidia 控制面板可偵測到外接式顯示器,但是顯示器會損壞或出現空白畫面。 此問題只會影響使用 Nvidia 顯示卡和 Dreamcolor 內建 LCD 顯示器的 HP 8740w Elitebook。

范围
HP EliteBook 8740w 行動工作站
解决方案
若要解決此問題,請完成下列一或多個解決方案。
  1. 僅限將 DP、DVI 或 HDMI 顯示器連接到進階連接埠擴充器上的 DVI2 或 DP2 連接埠。 不得使用 DP1 和 DVI1 連接埠。
  2. 請使用較小的連接埠擴充器,而非進階連接埠擴充器。
  3. 請使用 VGA 顯示器,而非使用 DVI 或 DP 連接埠。

Hardware platforms affected : HP EliteBook 8740w Mobile Workstation

受影响的操作系统 : Microsoft Windows 7 Enterprise (32-bit)(Standard HP Product) Microsoft Windows 7 Enterprise (64-bit)(Standard HP Product) Microsoft Windows 7 Home Basic (32-bit)(Standard HP Product) Microsoft Windows 7 Home Basic (64-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (32-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (64-bit)(Standard HP Product) Microsoft Windows 7 Professional (32-bit)(Standard HP Product) Microsoft Windows 7 Professional (64-bit)(Standard HP Product) Microsoft Windows 7 Starter (32-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (32-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (64-bit)(Standard HP Product) Microsoft Windows Vista (32-bit) Microsoft Windows Vista (32-bit) with Downgrade English OS(Standard HP Product) Microsoft Windows Vista (64-bit) Microsoft Windows Vista Business (32-bit)(Standard HP Product) Microsoft Windows Vista Business (64-bit)(Standard HP Product) Microsoft Windows Vista Enterprise (32-bit)(Standard HP Product) Microsoft Windows Vista Enterprise (64-bit)(Standard HP Product) Microsoft Windows Vista Home Basic (32-bit)(Standard HP Product) Microsoft Windows Vista Home Basic (64-bit)(Standard HP Product) Microsoft Windows Vista Home Premium (32-bit)(Standard HP Product) Microsoft Windows Vista Home Premium (64-bit)(Standard HP Product) Microsoft Windows Vista Starter (32-bit)(Standard HP Product) Microsoft Windows Vista Ultimate (32-bit)(Standard HP Product) Microsoft Windows Vista Ultimate (64-bit)(Standard HP Product)

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA02086926

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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国家/地区: 中国

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