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HP 客户支持 - 知识库

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SUPPORT COMMUNICATION- 客户咨询

文件 ID: c03098800

版本: 1

HP 笔记本电脑 - 使用 DP-VGA/DP-DVI 电缆加载 Windows 前,执行 POST 期间外接显示器上不显示视频

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 23-Nov-2011

最近更新 : 23-Dec-2011

DESCRIPTION
使用 HP Display Port 转 VGA 适配器加载 Windows 前,开机自检 (POST) 和 F10 BIOS 设置期间外接显示器不显示任何视频。

范围
HP ProBook 5310m 笔记本电脑
解决方案
与此问题相关的笔记本电脑不支持扩展。 使用 FN-F4,在 POST 和 F10 BIOS 期间切换至外接显示器以启用外部视频。
笔记本电脑运行正常,无需更换此产品的硬件。

Hardware platforms affected : HP ProBook 5310m Notebook PC

受影响的操作系统 : Microsoft Windows XP Professional Edition(Standard HP Product)

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA02641871

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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国家/地区: 中国

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