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HP 客户支持 - 知识库

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SUPPORT COMMUNICATION- 客户咨询

文件 ID: c03098695

版本: 1

HP 笔记本电脑 - 断开与 USB 扩展坞的连接后,笔记本电脑从 S3 恢复后无法切换至内部显示屏

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 23-Nov-2011

最近更新 : 23-Dec-2011

DESCRIPTION
笔记本电脑从睡眠状态 (S3) 恢复后,无法切换至内部显示屏。 在笔记本电脑打开的情况下断开与 USB 扩展坞的连接时,会发生此问题。

范围
HP ProBook 4230s 笔记本电脑
解决方案
要解决此问题,请采取以下任一解决方案。
  1. 断开笔记本电脑与 USB 扩展坞的连接,然后重新启动笔记本电脑。 重启期间,笔记本电脑将检测到内部显示屏。
  2. 断开笔记本电脑与 USB 扩展坞的连接,启动睡眠状态 (S3),然后再次恢复。 恢复后,笔记本电脑将检测到内部显示屏。
  3. 打开笔记本电脑电源后,连接 USB 扩展坞。 笔记本电脑将检测到 USB 扩展坞并重新启用连接至 USB 扩展坞的外接显示器。

Hardware platforms affected : HP ProBook 4230s Notebook PC

受影响的操作系统 : Microsoft Windows XP Microsoft Windows XP 64-Bit Edition(Standard HP Product) Microsoft Windows XP Home Edition(Standard HP Product) Microsoft Windows XP Pro 64-Bit Edition(Standard HP Product) Microsoft Windows XP Professional Edition(Standard HP Product)

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA02836809

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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