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HP 客户支持 - 知识库

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c02891809

版本: 1

惠普笔记本电脑 - 安装 NVIDIA 设备驱动程序后,笔记本电脑异常重启

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 27-Jun-2011

最近更新 : 29-Jun-2011

DESCRIPTION
使用 HP System Software Manager 安装 SP51482(用于更新 NVIDIA 显卡适配器设备驱动程序的 SoftPaq),笔记本电脑异常重启。 这将阻止系统安装队列中的其它更新。

范围
HP EliteBook 8540w 移动工作站
解决方案
要解决该问题,请下载并安装以下 SoftPaq,更新 NVIDIA 显卡适配器设备驱动程序。
Softpaq 说明
信息
下载
NVIDIA 显卡驱动程序和控制面板
版本: 261.55
Note: 该软件可能已有更新版本。 请访问 http://www.hp.com,为您的电脑查找驱动程序和软件的更新版本。

Hardware platforms affected : HP EliteBook 8540w Mobile Workstation

受影响的操作系统 : Microsoft Windows 7 Enterprise (32-bit)(Standard HP Product) Microsoft Windows 7 Enterprise (64-bit)(Standard HP Product) Microsoft Windows 7 Home Basic (32-bit)(Standard HP Product) Microsoft Windows 7 Home Basic (64-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (32-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (64-bit)(Standard HP Product) Microsoft Windows 7 Professional (32-bit)(Standard HP Product) Microsoft Windows 7 Professional (64-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (32-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (64-bit)(Standard HP Product)

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA02859333

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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国家/地区: 中国

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