hp-support-head-portlet

操作
正在装入...
HP 客户支持 - 知识库

hp-contact-secondary-navigation-portlet

操作
正在装入...

hp-share-print-widget-portlet

操作
正在装入...

hp-concentra-wrapper-portlet

操作
正在装入...

SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c02842301

版本: 1

惠普笔记本电脑 - 使用电池电源时,File Sanitizer for HP ProtectTools 无法"漂白"硬盘

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 18-May-2011

最近更新 : 21-May-2011

DESCRIPTION
笔记本电脑使用电池电源时,File Sanitizer for HP ProtectTools 无法“漂白”硬盘上的空白空间。 此外,也不会提示“漂白”进程无法执行。

范围
HP EliteBook 8460p 笔记本电脑
HP EliteBook 8560p 笔记本电脑
HP ProBook 6460b 笔记本电脑
HP ProBook 6560b 笔记本电脑
解决方案
File Sanitizer 运行正常。
File Sanitizer 的“漂白”进程需要笔记本电脑的 CPU 和硬盘长时间保持活动状态。 所以,该进程只能在笔记本电脑插入交流电源时才可以运行。 这是为了确保在该进程运行时,笔记本电脑不会断电。

Hardware platforms affected : HP EliteBook 8460p Notebook PC, HP EliteBook 8560p Notebook PC, HP ProBook 6460b Notebook PC, HP ProBook 6560b Notebook PC

受影响的操作系统 : Microsoft Windows 7 Enterprise (32-bit)(Standard HP Product) Microsoft Windows 7 Enterprise (64-bit)(Standard HP Product) Microsoft Windows 7 Professional (32-bit)(Standard HP Product) Microsoft Windows 7 Professional (64-bit)(Standard HP Product) Microsoft Windows 7 Starter (32-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (32-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (64-bit)(Standard HP Product) Microsoft Windows Vista (32-bit) Microsoft Windows Vista (64-bit) Microsoft Windows Vista Business (32-bit)(Standard HP Product) Microsoft Windows Vista Business (64-bit)(Standard HP Product) Microsoft Windows Vista Enterprise (32-bit)(Standard HP Product) Microsoft Windows Vista Enterprise (64-bit)(Standard HP Product) Microsoft Windows Vista Starter (32-bit)(Standard HP Product) Microsoft Windows Vista Ultimate (32-bit)(Standard HP Product) Microsoft Windows Vista Ultimate (64-bit)(Standard HP Product) Microsoft Windows XP Microsoft Windows XP Professional Edition(Standard HP Product) Microsoft Windows XP Tablet PC Edition(Standard HP Product)

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA02796408

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

hp-feedback-input-portlet

操作
正在装入...

hp-feedback-banner-portlet

操作
正在装入...

hp-country-locator-portlet

操作
正在装入...
国家/地区: 中国

hp-detect-load-my-device-portlet

操作
正在装入...