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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c02547807

版本: 1

惠普笔记本电脑 - 激活具有零售产品密钥的 Microsoft Office 后,无法安装 Microsoft Office Starter 文件夹和软件

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 12-Oct-2010

最近更新 : 19-Oct-2010

DESCRIPTION
Windows 开始菜单中同时显示 Microsoft Office 和 Microsoft Office Starter(英文)。 发生该问题是因为激活具有零售产品密钥的 Microsoft Office 后,无法安装 Microsoft Office Starter 文件夹和软件。

sourceInformation

范围
Compaq 320 笔记本电脑
Compaq 325 笔记本电脑
Compaq 420 笔记本电脑
Compaq 620 笔记本电脑
HP 420 笔记本电脑
HP 425 笔记本电脑
HP 620 笔记本电脑
HP 625 笔记本电脑
HP EliteBook 2540p 笔记本电脑
HP EliteBook 2740p 平板电脑
HP EliteBook 8440p 笔记本电脑
HP EliteBook 8440w 移动工作站
HP EliteBook 8540p 笔记本电脑
HP EliteBook 8540w 移动工作站
HP EliteBook 8740w 移动工作站
HP Mini 5103
HP ProBook 4320s 笔记本电脑
HP ProBook 4321s 笔记本电脑
HP ProBook 4420s 笔记本电脑
HP ProBook 4425s 笔记本电脑
HP ProBook 4520s 笔记本电脑
HP ProBook 4525s 笔记本电脑
HP ProBook 4720s 笔记本电脑
HP ProBook 5220m 笔记本电脑
HP ProBook 5320m 笔记本电脑
HP ProBook 6455b 笔记本电脑
HP ProBook 6550b 笔记本电脑
HP ProBook 6555b 笔记本电脑
解析度
要解决该问题,请执行以下操作。
  1. 依次点击 “开始”“控制面板”“添加/删除程序”
  2. 找到 Microsoft Click-to-Run 2010
  3. 选择 “卸载”

Hardware platforms affected : Compaq 320 Notebook PC, Compaq 325 Notebook PC, Compaq 420 Notebook PC, Compaq 620 Notebook PC, HP 420 Notebook PC, HP 425 Notebook PC, HP 620 Notebook PC, HP 625 Notebook PC, HP EliteBook 2540p Notebook PC, HP EliteBook 2740p Tablet PC, HP EliteBook 8440p Notebook PC, HP EliteBook 8440w Mobile Workstation, HP EliteBook 8540p Notebook PC, HP EliteBook 8540w Mobile Workstation, HP EliteBook 8740w Mobile Workstation, HP Mini 5103, HP ProBook 4320s Notebook PC, HP ProBook 4321s Notebook PC, HP ProBook 4420s Notebook PC, HP ProBook 4425s Notebook PC, HP ProBook 4520s Notebook PC, HP ProBook 4525s Notebook PC, HP ProBook 4720s Notebook PC, HP ProBook 5220m Notebook PC, HP ProBook 5320m Notebook PC, HP ProBook 6455b Notebook PC, HP ProBook 6550b Notebook PC, HP ProBook 6555b Notebook PC

受影响的操作系统 : Microsoft Windows Vista (32-bit) with Downgrade English OS

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA02480682

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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