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HP 客户支持 - 知识库

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c02490572

版本: 1

惠普笔记本电脑 - USB 端口间歇性无法正常运行

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 25-Aug-2010

最近更新 : 19-Aug-2011

DESCRIPTION

诊断和修复硬件问题

当设备管理器未检测到硬件、音频、USB 和其他设备时,或当您的设备被禁用或不工作时,会自动诊断和修复问题。
如果将 USB 设备连接到笔记本电脑右侧的任意 USB 3.0 端口,笔记本电脑左侧的 USB 2.0 端口将间歇性停止运行。

范围
HP EliteBook 8540p 笔记本电脑
解决方案
要解决该问题,请访问 www.microsoft.com 并查找文章“ 从基于 Windows XP 的电脑上断开 USB 2.0 打印机时,USB 2.0 集线器可能会停止运行”。
  警告:
点击上述一个或多个链接将离开惠普网站。 对惠普网站之外的信息,惠普不予控制,也不承担任何责任。

Hardware platforms affected : HP EliteBook 8540p Notebook PC

受影响的操作系统 : Microsoft Windows XP Professional Edition(Standard HP Product)

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA02461419

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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国家/地区: 中国

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