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HP 客户支持 - 知识库

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c02437134

版本: 1

HP 筆記型電腦 ─ 連接 USB 鍵盤或滑鼠後,配備 PointSec 的筆記型電腦會停止回應

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 22-Jul-2010

最近更新 : 17-Aug-2010

DESCRIPTION
連接 USB 鍵盤或滑鼠後,配備 PointSec 的筆記型電腦會無預警地停止回應。

范围
HP EliteBook 8540p 筆記型電腦
解决方案
欲解決此問題,請直接聯絡 PointSec 以取得支援 USB 2.0 的軟體升級。

Hardware platforms affected : HP EliteBook 8540p Notebook PC

受影响的操作系统 : Microsoft Windows Vista Business (32-bit)(Standard HP Product)

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA02290363

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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国家/地区: 中国

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