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HP 客户支持 - 知识库

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c02435555

版本: 1

惠普笔记本电脑 - 关闭或重新启动 Windows XP 时文件损坏

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 21-Jul-2010

最近更新 : 26-Jul-2010

DESCRIPTION
在关闭或重启笔记本电脑时,由于间歇性文件损坏,笔记本电脑停止响应。 该问题仅发生在 Microsoft Windows XP 操作系统中。

范围
HP Compaq nc6400 笔记本电脑
HP Compaq nc6400 笔记本电脑
HP Compaq nc8230 笔记本电脑
HP Compaq nc8230 笔记本电脑
HP Compaq nw8240 移动工作站
HP Compaq nw8240 移动工作站
HP Compaq nx8220 笔记本电脑
HP Compaq nx8220 笔记本电脑
HP Compaq nx8420 笔记本电脑
HP Compaq nx8420 笔记本电脑
HP Compaq tc4400 平板电脑
HP Compaq nc6230 笔记本电脑
解决方案
如要解决该问题,请通过 Microsoft 网站下载并安装最新的热修复。 可以通过以下网址获取 Microsoft 知识库文章中的热修复: http://support.microsoft.com/kb/941715
注意:
点击以上一个或多个链接将离开惠普(HP)网站。 对惠普网站之外的信息,惠普不予控制,也不承担任何责任。

Hardware platforms affected : HP Compaq nc6230 Notebook PC, HP Compaq nc6400 Notebook PC, HP Compaq nc8230 Notebook PC, HP Compaq nc8430 Notebook PC, HP Compaq nw8240 Mobile Workstation, HP Compaq nw8440 Mobile Workstation, HP Compaq nx8220 Notebook PC, HP Compaq nx8420 Notebook PC, HP Compaq tc4400 Tablet PC

受影响的操作系统 : Microsoft Windows XP Tablet PC Edition(Standard HP Product)

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA02236883

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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国家/地区: 中国

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