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HP 客户支持 - 知识库

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c02256610

版本: 1

HP 筆記型電腦 ─ ClickPad 點選功能無法正常運作

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 21-Jun-2010

最近更新 : 22-Jun-2010

DESCRIPTION
The ClickPad does not function if a user has a finger resting in the button zone and attempts to tap the pad to select an item on the screen.

范围
HP ProBook 4320s Notebook PC
HP ProBook 4321s Notebook PC
HP ProBook 4420s Notebook PC
HP ProBook 4520s Notebook PC
HP ProBook 4720s Notebook PC
解决方案
A ClickPad is different from a TouchPad because it is a single flat surface that has designated sections for buttons. Therefore, to resolve this issue, do not rest fingers in the button zone when attempting to use the select function.

Hardware platforms affected : HP ProBook 4320s Notebook PC, HP ProBook 4321s Notebook PC, HP ProBook 4420s Notebook PC, HP ProBook 4520s Notebook PC, HP ProBook 4720s Notebook PC

受影响的操作系统 : Microsoft Windows Vista (32-bit) with Downgrade English OS

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA02187564

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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