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HP 客户支持 - 知识库

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c02056293

版本: 1

HP 笔记本电脑 - 连接了 USB 光驱后,在 64 位操作系统上无法安装 MyDVD 软件

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 19-Mar-2010

最近更新 : 21-Apr-2010

DESCRIPTION
如果笔记本电脑连接了 USB 光驱,则无法在 64 位操作系统上安装 MyDVD 软件。 执行 Roxio Creator 安装后,发现 Creator and Express Labeler 应用程序已安装,但是没有安装 MyDVD。

范围
HP Compaq 2710p 笔记本电脑
HP Compaq 6715b 笔记本电脑
HP EliteBook 2730p 笔记本电脑
解决方案
如要解决该问题,请再次运行 Roxio Creator 安装。

Hardware platforms affected : HP Compaq 2710p Notebook PC, HP Compaq 6715b Notebook PC, HP EliteBook 2730p Notebook PC

受影响的操作系统 : Microsoft Windows Vista (64-bit) Microsoft Windows Vista Enterprise (64-bit)(Standard HP Product) Microsoft Windows Vista Home Basic (64-bit)(Standard HP Product) Microsoft Windows Vista Home Premium (64-bit)(Standard HP Product) Microsoft Windows Vista Ultimate (64-bit)(Standard HP Product) Microsoft Windows XP 64-Bit Edition(Standard HP Product) Microsoft Windows XP Pro 64-Bit Edition(Standard HP Product)

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA02009355

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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