hp-support-head-portlet

操作
正在装入...
HP 客户支持 - 知识库

hp-contact-secondary-navigation-portlet

操作
正在装入...

hp-share-print-widget-portlet

操作
正在装入...

hp-concentra-wrapper-portlet

操作
正在装入...

SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c02025613

版本: 1

HP 筆記型電腦 ─ 升級至 Microsoft Windows 7 後,無法使用 Connection Manager 2.0 連上 WWAN

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 23-Feb-2010

最近更新 : 15-Sep-2010

DESCRIPTION
系統從 Microsoft Windows Vista 升級為 Windows 7 後,筆記型電腦就無法使用 HP Connection Manager 2.0 連上 WWAN (無線廣域網路)。HP Connection Manager 應用程式 2.0 與 Windows 7 並不相容。

范围
Compaq Presario CQ35-300 筆記型電腦系列
Compaq Presario CQ36-100 筆記型電腦系列
Compaq Presario CQ45-100 筆記型電腦系列
Compaq Presario CQ45-100 筆記型電腦系列
Compaq Presario CQ45-200 筆記型電腦系列
Compaq Presario CQ45-200 筆記型電腦系列
Compaq Presario CQ45-300 筆記型電腦系列
Compaq Presario CQ45-400 筆記型電腦系列
HP Compaq 6530b 筆記型電腦
HP Compaq 6530s 筆記型電腦
HP Compaq 6531s 筆記型電腦
HP Compaq 6535b 筆記型電腦
HP Compaq 6730b 筆記型電腦
HP Compaq 6735b 筆記型電腦
HP EliteBook 2730p 筆記型電腦
HP EliteBook 6930p 筆記型電腦
HP EliteBook 8530p 筆記型電腦
HP EliteBook 8530w 行動工作站
HP Mini 5101
HP Pavilion dv2-1000 娛樂筆記型電腦系列
HP Pavilion dv3-2000 娛樂筆記型電腦系列
HP Pavilion dv3-2200 娛樂筆記型電腦系列
HP Pavilion dv3-2300 娛樂筆記型電腦系列
HP Pavilion dv4-1000 娛樂筆記型電腦系列
HP Pavilion dv4-1000 娛樂筆記型電腦系列
HP Pavilion dv4-1100 娛樂筆記型電腦系列
HP Pavilion dv4-1100 娛樂筆記型電腦系列
HP Pavilion dv4-1100 特別版娛樂筆記型電腦系列
HP Pavilion dv4-1200 娛樂筆記型電腦系列
HP Pavilion dv4-1200 娛樂筆記型電腦系列
HP Pavilion dv4-1200 娛樂筆記型電腦系列
HP Pavilion dv4-1200 娛樂筆記型電腦系列
HP Pavilion dv4-1200 特別版娛樂筆記型電腦系列
HP Pavilion dv4-1300 娛樂筆記型電腦系列
HP Pavilion dv4-1300 娛樂筆記型電腦系列
HP Pavilion dv4-1400 娛樂筆記型電腦系列
HP Pavilion dv4-1500 娛樂筆記型電腦系列
HP Pavilion dv4-2000 娛樂筆記型電腦系列
HP Pavilion dv4-2000 娛樂筆記型電腦系列
HP Pavilion dv4-2000 娛樂筆記型電腦系列
HP Pavilion dv4-2100 娛樂筆記型電腦系列
HP ProBook 4310s 筆記型電腦
HP ProBook 4311s 筆記型電腦
HP ProBook 4415s 筆記型電腦
HP ProBook 4416s 筆記型電腦
HP ProBook 4515s 筆記型電腦
HP ProBook 5310m 筆記型電腦
解决方案
欲解決此問題,請先解除安裝 HP Connection Manager 2.0 再升級至 Windows 7。安裝 Windows 7 後,再下載並安裝 HP Connection Manager 3.0 (或後續版本)。
請完成下列步驟以解除安裝 HP Connection Manager 2.0。
  1. 依序按下 開始控制台程式和功能
  2. HP Connection Manager 上按一下滑鼠右鍵。
  3. 選擇 解除安裝
使用下列連結,下載並安裝 HP Connection Manager 3.0。
附註: 此軟體可能有更新的版本。 請造訪 http://www.hp.com,查看是否有您電腦適用的更新驅動程式和軟體。

Hardware platforms affected : Compaq Presario CQ35-300 Notebook PC series, Compaq Presario CQ36-100 Notebook PC series, Compaq Presario CQ45-100 Notebook PC series, Compaq Presario CQ45-200 Notebook PC series, Compaq Presario CQ45-300 Notebook PC series, Compaq Presario CQ45-400 Notebook PC series, HP Pavilion dv2-1000 Entertainment Notebook PC series, HP Pavilion dv3-2000 Entertainment Notebook PC series, HP Pavilion dv3-2200 Entertainment Notebook PC series, HP Pavilion dv3-2300 Entertainment Notebook PC series, HP Pavilion dv4-1000 Entertainment Notebook PC series, HP Pavilion dv4-1100 Entertainment Notebook PC series, HP Pavilion dv4-1100 Special Edition Entertainment Notebook PC series, HP Pavilion dv4-1200 Entertainment Notebook PC series, HP Pavilion dv4-1200 Special Edition Entertainment Notebook PC series, HP Pavilion dv4-1300 Entertainment Notebook PC series, HP Pavilion dv4-1400 Entertainment Notebook PC series, HP Pavilion dv4-1500 Entertainment Notebook PC series, HP Pavilion dv4-2000 Entertainment Notebook PC series, HP Pavilion dv4-2100 Entertainment Notebook PC series

受影响的操作系统 : Microsoft Windows 7 Enterprise (32-bit)(Standard HP Product) Microsoft Windows 7 Enterprise (64-bit)(Standard HP Product) Microsoft Windows 7 Home Basic (32-bit)(Standard HP Product) Microsoft Windows 7 Home Basic (64-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (32-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (64-bit)(Standard HP Product) Microsoft Windows 7 Professional (32-bit)(Standard HP Product) Microsoft Windows 7 Professional (64-bit)(Standard HP Product) Microsoft Windows 7 Starter (32-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (32-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (64-bit)(Standard HP Product)

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA01995331

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

hp-feedback-input-portlet

操作
正在装入...

hp-feedback-banner-portlet

操作
正在装入...

hp-country-locator-portlet

操作
正在装入...
国家/地区: 中国

hp-detect-load-my-device-portlet

操作
正在装入...