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HP 客户支持 - 知识库

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c01960170

版本: 1

HP 笔记本电脑 - 在笔记本电脑上连接和断开扩展坞时,USB 端口可能会停止响应

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 15-Dec-2009

最近更新 : 18-Jan-2010

DESCRIPTION
在笔记本电脑上连接和断开扩展坞时,USB 端口可能会停止响应。

范围
关于受此问题影响的笔记本电脑具体型号,请参见本文末尾的“受影响的硬件平台”部分。
解决方案
如要解决此问题,请查看以下 Micorsoft KB 文章 (KB915326),更新 redbook.sys 音频播放驱动程序。

Hardware platforms affected : HP Compaq 2710p Notebook PC, HP EliteBook 2730p Notebook PC

受影响的操作系统 : Microsoft Windows XP Tablet PC Edition(Standard HP Product)

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA01796438

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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国家/地区: 中国

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