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HP 客户支持 - 知识库

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c01960163

版本: 1

HP 笔记本电脑 - 无线和蓝牙无法同时开启

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 15-Dec-2009

最近更新 : 18-Jan-2010

DESCRIPTION
笔记本电脑的无线局域网和蓝牙无法同时开启。 开启无线时,蓝牙自动关闭。 开启蓝牙时,无线自动关闭。

范围
关于受此问题影响的笔记本电脑具体型号,请参见本文末尾的“受影响的硬件平台”部分。
解决方案
要解决该问题,请执行以下操作:
  1. 从笔记本电脑切断局域网网络电缆连接。
  2. 启动或重启笔记本电脑。
  3. 出现惠普徽标时,请按 “F10”
  4. 导航 BIOS 并选择相关选项以恢复 BIOS 默认值。 该选项显示的内容类似于“Restore Defaults”或“Setup Defaults”。
  5. 确认您要恢复 BIOS 默认值,然后选择该选项保存并退出 BIOS 设置。

Hardware platforms affected : HP Compaq 6530b Notebook PC, HP Compaq 6730b Notebook PC

受影响的操作系统 : Microsoft DOS 6.0(Standard HP Product) Microsoft Windows 2000 Professional(Standard HP Product) Microsoft Windows NT 3.1(Standard HP Product) Microsoft Windows NT 4.0 SP6 software(Standard HP Product) Microsoft Windows NT 5.0(Standard HP Product) Microsoft Windows XP Home Edition(Standard HP Product) Microsoft Windows XP Professional Edition(Standard HP Product) Microsoft Windows XP Tablet PC Edition(Standard HP Product) Microsoft Windows Xpe(Standard HP Product) Red Hat Enterprise Linux 3 (x86-64)

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA01722632

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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国家/地区: 中国

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