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HP 客户支持 - 知识库

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c01927997

版本: 1

HP 笔记本电脑 - 安装 BlackICE 防火墙软件时,将笔记本电脑放置在扩展坞上,出现蓝屏错误

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 10-Nov-2009

最近更新 : 15-Dec-2009

DESCRIPTION
将笔记本电脑放置在扩展坞上可能会出现蓝屏错误。 该问题可能会在使用 BlackICE 防火墙软件和较早版本的 NIC 驱动程序时发生。
BugCheck 40000080, {864bba00, 85994658, f79e5e60, 3}
导致该问题的原因可能是: e1e5132.sys ( e1e5132+21f8 )

范围
HP Compaq 6910p 笔记本电脑
解决方案
如要解决此问题,请下载并安装 Intel 82566MM Gigabit Ethernet Driver for Microsoft Windows, VERSION: 9.12.42.0 (SP45191)。
Softpaq 说明
信息
下载
Intel 82566MM Gigabit Ethernet Driver for Microsoft Windows, VERSION: 9.12.42.0
注意:
该软件可能已有更新版本。 请访问 http://www.hp.com,为您的电脑查找驱动程序和软件的更新版本。

Hardware platforms affected : HP Compaq 6910p Notebook PC

受影响的操作系统 : Microsoft Windows XP Professional Edition(Standard HP Product)

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA01892872

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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国家/地区: 中国

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