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HP 客户支持 - 知识库

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c01858741

版本: 1

HP 筆記型電腦 ─ 使用 HP Software Setup 未安裝無線廣域網路裝置驅動程式

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 31-Aug-2009

最近更新 : 16-Aug-2010

DESCRIPTION
使用 HP Software Setup 時未安裝無線廣域網路 (WWAN) 裝置驅動程式。 從 Windows 裝置管理員解除安裝 WWAN 後,就會出現此問題。

范围
受此問題影響的特定筆記型電腦,列於此 Advisory 最下方的「影響平台」中。
解决方案
欲避免發生此問題,請執行下列步驟,從 Windows 控制台來解除安裝 WWAN 驅動程式:
Windows XP
  1. 依序按下 開始控制台新增或移除程式
  2. 找出 WWAN 裝置或驅動程式,然後按一下 變更/移除
  3. 請遵循螢幕上的指示進行。
Windows Vista
  1. 依序按下 開始控制台解除安裝程式
  2. 找出並選取無線介面卡,然後按一下 解除安裝
  3. 請遵循螢幕上的指示進行。

Hardware platforms affected : Compaq Mini 700 PC series, Compaq Mini 730 PC series, HP Compaq 6530b Notebook PC, HP Compaq 6530s Notebook PC, HP Compaq 6531s Notebook PC, HP Compaq 6535b Notebook PC, HP Compaq 6730b Notebook PC, HP Compaq 6735b Notebook PC, HP EliteBook 2530p Notebook PC, HP EliteBook 2730p Notebook PC, HP EliteBook 6930p Notebook PC, HP EliteBook 8530p Notebook PC, HP EliteBook 8730w Mobile Workstation, HP Mini 1000 PC series, HP Mini 1000 Vivienne Tam Edition PC series, HP Mini 1100 PC series, HP Mini 1100 Vivienne Tam Edition PC series, HP Pavilion dv2-1000 Entertainment Notebook PC series, HP Pavilion dv4-1200 Entertainment Notebook PC series

受影响的操作系统 : Microsoft Windows Vista (32-bit) Microsoft Windows Vista (64-bit) Microsoft Windows Vista Business (32-bit)(Standard HP Product) Microsoft Windows Vista Business (64-bit)(Standard HP Product) Microsoft Windows Vista Enterprise (32-bit)(Standard HP Product) Microsoft Windows Vista Enterprise (64-bit)(Standard HP Product) Microsoft Windows Vista Ultimate (32-bit)(Standard HP Product) Microsoft Windows Vista Ultimate (64-bit)(Standard HP Product) Microsoft Windows XP

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA01832328

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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