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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c01624130

版本: 1

惠普笔记本电脑 - 笔记本电脑显示弹出式错误,声明 Windows Media Player 未正常关闭

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 04-Dec-2008

最近更新 : 04-Dec-2008

DESCRIPTION
在运行 Windows Media Player 的笔记本电脑上只要启动此播放器并尝试播放 DVD 电影,就会显示一个弹出式消息,声明 Windows Media Player 未正常关闭。

范围
关于受此问题影响的笔记本电脑具体型号,请参见本文末尾的“受影响的硬件平台”部分。
解决方案
如要解决此问题,请使用 InterVideo WinDVD 播放器回放 DVD 电影。
如果 Windows Media Player 显示 “DVD playback is not enabled for this player”。 点击 “OK”使用 InterVideo WinDVD Player 进行回放,点击 “OK”并且 Windows Media player 将关闭。 此时启动 InterVideo WinDVD 并开始播放 DVD 电影。

Hardware platforms affected : HP 2133 Mini-Note PC, HP 540 Notebook PC, HP 550 Notebook PC, HP Compaq 6530b Notebook PC, HP Compaq 6530s Notebook PC, HP Compaq 6531s Notebook PC, HP Compaq 6535b Notebook PC, HP Compaq 6535s Notebook PC, HP Compaq 6730s Notebook PC, HP Compaq 6735b Notebook PC, HP Compaq 6735s Notebook PC, HP Compaq 6830s Notebook PC, HP EliteBook 2530p Notebook PC, HP EliteBook 2730p Notebook PC, HP EliteBook 6930p Notebook PC, HP EliteBook 8530p Notebook PC, HP EliteBook 8530w Mobile Workstation, HP EliteBook 8730w Mobile Workstation

受影响的操作系统 : Microsoft Windows XP Microsoft Windows XP Home Edition(Standard HP Product) Microsoft Windows XP Professional Edition(Standard HP Product) Microsoft Windows XP Tablet PC Edition(Standard HP Product)

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA01608635

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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