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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c01475268

版本: 1

惠普笔记本电脑 - 如果硬盘驱动器设有加密保护,则有可能无法访问笔记本电脑辅助硬盘驱动器数据

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 05-Jun-2008

最近更新 : 05-Jun-2008

DESCRIPTION
如果笔记本电脑第二硬盘驱动器设有加密保护,则有可能看不到辅助硬盘驱动器中的内容。 可能会出现消息提示重新格式化这个硬盘驱动器。 如果主硬盘驱动器已被更换、重新格式化或者已经执行恢复流程,则会出现这个问题。

范围
关于受此问题影响的笔记本电脑具体型号,请参见本文末尾“受影响的硬件平台”部分。
解决方案
请联系惠普服务与支持部门寻求更多协助。

Hardware platforms affected : HP Compaq 6735b Notebook PC

受影响的操作系统 : Microsoft Windows Vista (32-bit) Microsoft Windows Vista (64-bit) Microsoft Windows Vista Business (32-bit)(Standard HP Product) Microsoft Windows Vista Business (64-bit)(Standard HP Product) Microsoft Windows Vista Enterprise (32-bit)(Standard HP Product) Microsoft Windows Vista Enterprise (64-bit)(Standard HP Product) Microsoft Windows Vista Home Basic (32-bit)(Standard HP Product) Microsoft Windows Vista Home Basic (64-bit)(Standard HP Product) Microsoft Windows Vista Home Premium (32-bit)(Standard HP Product) Microsoft Windows Vista Home Premium (64-bit)(Standard HP Product) Microsoft Windows Vista Starter (32-bit)(Standard HP Product) Microsoft Windows Vista Ultimate (32-bit)(Standard HP Product) Microsoft Windows Vista Ultimate (64-bit)(Standard HP Product) Microsoft Windows XP Home Edition(Standard HP Product) Microsoft Windows XP Professional Edition(Standard HP Product) Microsoft Windows XP Tablet PC Edition(Standard HP Product)

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA01468894

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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