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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c01466508

版本: 1

HP 筆記型電腦 ─ DVD 影片無法顯示在處於延伸桌面模式的第二個螢幕上

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 26-May-2008

最近更新 : 03-Jun-2008

DESCRIPTION
在連接外接式螢幕且顯示設定值設為延伸桌面模式的情況下,若將媒體播放程式按拉至外接式螢幕,DVD 影片便無法顯示影像。 音訊會正常地播出。 此問題影響 WinDVD 和 Windows Media Player。

sourceInformation

范围
受此問題影響的筆記型電腦,已列於此 Advisory 最下方的「影響平台」中。
解析度
此問題的因應方法是如下所示地使用 WinDVD:
  1. 將 WinDVD 播放程式從延伸桌面螢幕按拉至筆記型電腦桌面。
      注意:
    若 WinDVD 處於「全螢幕」模式,請在媒體播放程式按拉至筆記型電腦桌面之前先離開「全螢幕」模式。
  2. 關閉 WinDVD 並從光碟機中退出 DVD。
  3. 啟動 WinDVD 並將媒體播放程式按拉至外接式螢幕桌面。
  4. 將 DVD 放入光碟機,若未自動播放影片,請按一下播放。
  注意:
若媒體播放程式按拉回筆記型電腦桌面後再拉回外接式螢幕桌面,便需重複執行步驟 1-4。
  注意:
此時沒有 Windows Media Player 的因應方法。

Hardware platforms affected : Balanced Mobility Laptop PCs, HP Compaq 2210b Notebook PC, HP Compaq 2510p Notebook PC, HP Compaq 2710p Notebook PC, HP Compaq 6510b Notebook PC, HP Compaq 6515b Notebook PC, HP Compaq 6520s Notebook PC, HP Compaq 6530b Notebook PC, HP Compaq 6530s Notebook PC, HP Compaq 6535b Notebook PC, HP Compaq 6535s Notebook PC, HP Compaq 6710b Notebook PC, HP Compaq 6710s Notebook PC, HP Compaq 6715b Notebook PC, HP Compaq 6715s Notebook PC, HP Compaq 6720s Notebook PC, HP Compaq 6730b Notebook PC, HP Compaq 6730s Notebook PC, HP Compaq 6735b Notebook PC, HP Compaq 6735s Notebook PC, HP Compaq 6820s Notebook PC, HP Compaq 6830s Notebook PC, HP Compaq 6910p Notebook PC, HP Compaq 8510p Notebook PC, HP Compaq 8510w Mobile Workstation, HP Compaq 8710p Notebook PC, HP Compaq 8710w Mobile Workstation, HP Compaq nc2400 Notebook PC, HP Compaq nc4000 Notebook PC, HP Compaq nc4010 Notebook PC, HP Compaq nc4200 Notebook PC, HP Compaq nc4400 Notebook PC, HP Compaq nc6000 Notebook PC, HP Compaq nc6110 Notebook PC, HP Compaq nc6120 Notebook PC, HP Compaq nc6140 Notebook PC, HP Compaq nc6220 Notebook PC, HP Compaq nc6230 Notebook PC, HP Compaq nc6320 Notebook PC, HP Compaq nc6400 Notebook PC, HP Compaq nc8000 Notebook PC, HP Compaq nc8230 Notebook PC, HP Compaq nc8430 Notebook PC, HP Compaq nw8000 Mobile Workstation, HP Compaq nw8240 Mobile Workstation, HP Compaq nw8440 Mobile Workstation, HP Compaq nw9440 Mobile Workstation, HP Compaq nx4300 Notebook PC, HP Compaq nx4800 Notebook PC, HP Compaq nx4820 Notebook PC, HP Compaq nx5000 Notebook PC, HP Compaq nx6105 Notebook PC, HP Compaq nx6110 Notebook PC, HP Compaq nx6115 Notebook PC, HP Compaq nx6120 Notebook PC, HP Compaq nx6125 Notebook PC, HP Compaq nx6130 Notebook PC, HP Compaq nx6310 Notebook PC, HP Compaq nx6315 Notebook PC, HP Compaq nx6320 Notebook PC, HP Compaq nx6325 Notebook PC, HP Compaq nx6330 Notebook PC, HP Compaq nx7000 Notebook PC, HP Compaq nx7010 Notebook PC, HP Compaq nx7100 Notebook PC, HP Compaq nx7200 Notebook PC, HP Compaq nx7220 Notebook PC, HP Compaq nx7300 Notebook PC, HP Compaq nx7400 Notebook PC, HP Compaq nx8220 Notebook PC, HP Compaq nx8420 Notebook PC, HP Compaq nx9000 Notebook PC, HP Compaq nx9005 Notebook PC, HP Compaq nx9008 Notebook PC, HP Compaq nx9010 Notebook PC, HP Compaq nx9020 Notebook PC, HP Compaq nx9030 Notebook PC, HP Compaq nx9040 Notebook PC, HP Compaq nx9100 Notebook PC, HP Compaq nx9105 Notebook PC, HP Compaq nx9110 Notebook PC, HP Compaq nx9420 Notebook PC, HP Compaq nx9500 Notebook PC, HP Compaq nx9500A Notebook PC, HP Compaq nx9600 Notebook PC, HP EliteBook 6930p Notebook PC, Performance Laptop PCs, Ultralight Laptop PCs

受影响的操作系统 : Microsoft Windows Xpe

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA01369969

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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