Ensure that the power is turned off. If the drive is mounted internally to your system, remove it, and then follow the steps under Tape Removal Procedure. If it is an external drive, remove the drive from the enclosure first by following the steps under Removing External Drive from Enclosure.
NOTE:
Prior to manually removing a tape it is important to first follow the steps in document lpg30332 – “HP STORAGEWORKS - LTO Troubleshooting Trees For Stuck/Snapped Tapes And Hung Drives” Click here to view lpg30332
This content does not apply to the Ultrium 215 as that procedure is quite different.