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SUPPORT COMMUNICATION- ASESORAMIENTO A USUARIOS

ID de documento: c03317868

Versión: 1

Portátiles HP: DiskOnKey USB no puede arrancar en DOS

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Fecha de publicación : 07-May-2012

Última actualización : 30-May-2012

DESCRIPTION
Después de crear un DiskOnKey USB de arranque con un softpaq de BIOS, el dispositivo USB no puede arrancar en DOS.

ÁMBITO
Portátil Compaq 320
Portátil Compaq 325
Portátil Compaq 420
Portátil Compaq 421
Portátil Compaq 510
Portátil Compaq 511
Portátil Compaq 515
Portátil Compaq 516
Portátil Compaq 610
Portátil Compaq 615
Portátil Compaq 615
Portátil Compaq 620
Portátil HP 420
Portátil HP 421
Portátil HP 425
HP 4320t Mobile Thin Client
HP 4410t Mobile Thin Client
Portátil HP 500
Portátil HP 500
Portátil HP 520
Portátil HP 540
Portátil HP 541
Portátil HP 620
Portátil HP 625
Portátil HP 635
HP 6360t Mobile Thin Client
Portátil HP Compaq 2210b
Portátil HP Compaq 2510p
Portátil HP Compaq 2710p
Portátil HP Compaq 6520s
Portátil HP Compaq 6530b
Portátil HP Compaq 6530b
Portátil HP Compaq 6530s
Portátil HP Compaq 6530s
Portátil HP Compaq 6531s
Portátil HP Compaq 6531s
Portátil HP Compaq 6535s
Portátil HP Compaq 6710b
Portátil HP Compaq 6710s
Portátil HP Compaq 6720s
Portátil HP Compaq 6730b
Portátil HP Compaq 6730s
Portátil HP Compaq 6730s
Portátil HP Compaq 6735b
Portátil HP Compaq 6735s
Portátil HP Compaq 6820s
Portátil HP Compaq 6830s
Portátil HP Compaq 6910p
HP Compaq nc2400
Portátil HP EliteBook 2530p
Portátil HP EliteBook 2540p
Portátil HP EliteBook 2560p
Portátil HP EliteBook 2730p
Tablet PC HP EliteBook 2740p
Tablet PC HP EliteBook 2760p
Portátil HP EliteBook 6930p
Portátil HP EliteBook 8460p
Portátil HP EliteBook 8560p
HP Mini 5102
HP Mini 5103
Portátil HP ProBook 4310s
Portátil HP ProBook 4310s
Portátil HP ProBook 4310s
Portátil HP ProBook 4310s
Portátil HP ProBook 4311s
Portátil HP ProBook 4311s
Portátil HP ProBook 4320s
Portátil HP ProBook 4325s
Portátil HP ProBook 4325s
Portátil HP ProBook 4326s
Portátil HP ProBook 4326s
Portátil HP ProBook 4330s
Portátil HP ProBook 4331s
Portátil HP ProBook 4410s
Portátil HP ProBook 4410s
Portátil HP ProBook 4411s
Portátil HP ProBook 4411s
Portátil HP ProBook 4415s
Portátil HP ProBook 4415s
Portátil HP ProBook 4416s
Portátil HP ProBook 4416s
Portátil HP ProBook 4421s
Portátil HP ProBook 4430s
Portátil HP ProBook 4431s
Portátil HP ProBook 4435s
Portátil HP ProBook 4436s
Portátil HP ProBook 4510s
Portátil HP ProBook 4510s
Portátil HP ProBook 4515s
Portátil HP ProBook 4515s
Portátil HP ProBook 4515s
Portátil HP ProBook 4520s
Portátil HP ProBook 4525s
Portátil HP ProBook 4530s
Portátil HP ProBook 4535s
Portátil HP ProBook 4710s
Portátil HP ProBook 4710s
Portátil HP ProBook 4720s
Portátil HP ProBook 4730s
Portátil HP ProBook 5220m
Portátil HP ProBook 5310m
Portátil HP ProBook 5310m
Portátil HP ProBook 5320m
Portátil HP ProBook 5330m
Portátil HP ProBook 6360b
Portátil HP ProBook 6440b
Portátil HP ProBook 6445b
Portátil HP ProBook 6450b
Portátil HP ProBook 6455b
Portátil HP ProBook 6460b
Portátil HP ProBook 6540b
Portátil HP ProBook 6545b
Portátil HP ProBook 6550b
Portátil HP ProBook 6555b
Portátil HP ProBook 6560b
RESOLUCIÓN
Este problema ocurre normalmente cuando la unidad flash USB tiene una capacidad de 4 GB o más. Para resolver este problema, cree el DiskOnKey USB de arranque con una unidad flash que tenga 2 GB.

Hardware platforms affected : Compaq 320 Notebook PC, Compaq 325 Notebook PC, Compaq 420 Notebook PC, Compaq 421 Notebook PC, Compaq 510 Notebook PC, Compaq 511 Notebook PC, Compaq 515 Notebook PC, Compaq 516 Notebook PC, Compaq 610 Notebook PC, Compaq 615 Notebook PC, Compaq 620 Notebook PC, HP 420 Notebook PC, HP 421 Notebook PC, HP 425 Notebook PC, HP 4320t Mobile Thin Client, HP 4410t Mobile Thin Client, HP 500 Notebook PC, HP 520 Notebook PC, HP 540 Notebook PC, HP 541 Notebook PC, HP 620 Notebook PC, HP 625 Notebook PC, HP 635 Notebook PC, HP 6360t Mobile Thin Client, HP Compaq 2210b Notebook PC, HP Compaq 2510p Notebook PC, HP Compaq 2710p Notebook PC, HP Compaq 6520s Notebook PC, HP Compaq 6530b Notebook PC, HP Compaq 6530s Notebook PC, HP Compaq 6531s Notebook PC, HP Compaq 6535s Notebook PC, HP Compaq 6710b Notebook PC, HP Compaq 6710s Notebook PC, HP Compaq 6720s Notebook PC, HP Compaq 6730b Notebook PC, HP Compaq 6730s Notebook PC, HP Compaq 6735b Notebook PC, HP Compaq 6735s Notebook PC, HP Compaq 6820s Notebook PC, HP Compaq 6830s Notebook PC, HP Compaq 6910p Notebook PC, HP Compaq nc2400 Notebook PC, HP EliteBook 2530p Notebook PC, HP EliteBook 2540p Notebook PC, HP EliteBook 2560p Notebook PC, HP EliteBook 2730p Notebook PC, HP EliteBook 2740p Tablet PC, HP EliteBook 2760p Tablet PC, HP EliteBook 6930p Notebook PC, HP EliteBook 8460p Notebook PC, HP EliteBook 8560p Notebook PC, HP Mini 5102, HP Mini 5103, HP ProBook 4310s Notebook PC, HP ProBook 4311s Notebook PC, HP ProBook 4320s Notebook PC, HP ProBook 4325s Notebook PC, HP ProBook 4326s Notebook PC, HP ProBook 4330s Notebook PC, HP ProBook 4331s Notebook PC, HP ProBook 4410s Notebook PC, HP ProBook 4411s Notebook PC, HP ProBook 4415s Notebook PC, HP ProBook 4416s Notebook PC, HP ProBook 4421s Notebook PC, HP ProBook 4430s Notebook PC, HP ProBook 4431s Notebook PC, HP ProBook 4435s Notebook PC, HP ProBook 4436s Notebook PC, HP ProBook 4510s Notebook PC, HP ProBook 4515s Notebook PC, HP ProBook 4520s Notebook PC, HP ProBook 4525s Notebook PC, HP ProBook 4530s Notebook PC, HP ProBook 4535s Notebook PC, HP ProBook 4710s Notebook PC, HP ProBook 4720s Notebook PC, HP ProBook 4730s Notebook PC, HP ProBook 5220m Notebook PC, HP ProBook 5310m Notebook PC, HP ProBook 5320m Notebook PC, HP ProBook 5330m Notebook PC, HP ProBook 6360b Notebook PC, HP ProBook 6440b Notebook PC, HP ProBook 6445b Notebook PC, HP ProBook 6450b Notebook PC, HP ProBook 6455b Notebook PC, HP ProBook 6460b Notebook PC, HP ProBook 6540b Notebook PC, HP ProBook 6545b Notebook PC, HP ProBook 6550b Notebook PC, HP ProBook 6555b Notebook PC, HP ProBook 6560b Notebook PC

Sistemas operativos afectados : No aplicable

Software afectado : No aplicable

ID de referencia cruzada de comunicación de soporte : IA03270674

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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