hp-support-head-portlet

Actions
Chargement...

Bienvenue dans l'assistance clientèle HP

hp-contact-secondary-navigation-portlet

Actions
Chargement...

hp-share-print-widget-portlet

Actions
Chargement...

hp-concentra-wrapper-portlet

Actions
Chargement...

SUPPORT COMMUNICATION- AVIS CLIENT

Identifiant du document: c02912328

Version: 1

Ordinateurs portables HP - Message d'erreur d'installation de partition HP_TOOLS

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Date de publication : 11-Jul-2011

Dernière mise à jour : 21-Mar-2014

DESCRIPTION
Lors d'une tentative d'installation de QuickLook sur un système qui n'a pas de partition HP_TOOLS, un message d'erreur s'affiche indiquant La partition HP_TOOLS n'a pas été trouvée. L'installation ne peut pas continuer et va quitter maintenant.

sourceInformation

PORTÉE
Ordinateur portable HP EliteBook 8440p
Ordinateur portable HP EliteBook 8540p
Ordinateur portable HP ProBook 4310s
Ordinateur portable HP ProBook 4310s
Ordinateur portable HP ProBook 4310s
Ordinateur portable HP ProBook 4311s
Ordinateur portable HP ProBook 4410s
Ordinateur portable HP ProBook 4411s
Ordinateur portable HP ProBook 4415s
Ordinateur portable HP ProBook 4415s
Ordinateur portable HP ProBook 4416s
Ordinateur portable HP ProBook 4510s
Ordinateur portable HP ProBook 4515s
Ordinateur portable HP ProBook 4515s
Ordinateur portable HP ProBook 4710s
Ordinateur portable HP ProBook 5310m
Ordinateur portable HP ProBook 6440b
Ordinateur portable HP ProBook 6445b
Ordinateur portable HP ProBook 6540b
Ordinateur portable HP ProBook 6545b
RÉSOLUTION
Pour résoudre ce problème, installez QuickWeb avant d'installer QuickLook. HP QuickWeb créera automatiquement la partition HP_TOOLS si elle n'existe pas.
Ce problème peut être également résolu en créant la partition HP_TOOLS.
Veuillez consulter le document Indications de partition HP_TOOLS - Ordinateur portable professionnel HP pour des instructions sur la création de la partition HP_TOOLS :

Hardware platforms affected : HP EliteBook 8440p Notebook PC, HP EliteBook 8540p Notebook PC, HP ProBook 4310s Notebook PC, HP ProBook 4311s Notebook PC, HP ProBook 4410s Notebook PC, HP ProBook 4411s Notebook PC, HP ProBook 4415s Notebook PC, HP ProBook 4416s Notebook PC, HP ProBook 4510s Notebook PC, HP ProBook 4515s Notebook PC, HP ProBook 4710s Notebook PC, HP ProBook 5310m Notebook PC, HP ProBook 6440b Notebook PC, HP ProBook 6445b Notebook PC, HP ProBook 6540b Notebook PC, HP ProBook 6545b Notebook PC

Systèmes d'exploitation concernés : Microsoft Windows 7 Enterprise (32-bit) (deleted) Microsoft Windows 7 Enterprise (64-bit) (deleted) Microsoft Windows 7 Home Basic (32-bit) (deleted) Microsoft Windows 7 Home Basic (64-bit) (deleted) Microsoft Windows 7 Home Premium (32-bit) (deleted) Microsoft Windows 7 Home Premium (64-bit) (deleted) Microsoft Windows 7 Professional (32-bit) (deleted) Microsoft Windows 7 Professional (64-bit) (deleted) Microsoft Windows 7 Starter (32-bit) (deleted) Microsoft Windows 7 Ultimate (32-bit) (deleted) Microsoft Windows 7 Ultimate (64-bit) (deleted) Microsoft Windows Vista Business (32-bit) (deleted) Microsoft Windows Vista Business (64-bit) (deleted) Microsoft Windows Vista Enterprise (32-bit) (deleted) Microsoft Windows Vista Enterprise (64-bit) (deleted) Microsoft Windows Vista Home Basic (32-bit) (deleted) Microsoft Windows Vista Home Basic (64-bit) (deleted) Microsoft Windows XP Microsoft Windows XP 64-Bit Edition (deleted) Microsoft Windows XP Home Edition Microsoft Windows XP Professional Edition Microsoft Windows XP Tablet PC Edition

Logiciels concernés : Non applicable

ID de référence croisée de communication de support : IA02024274

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

hp-feedback-input-portlet

Actions
Chargement...

hp-online-communities-portlet

Actions
Chargement...

Demandez à la communauté !


Forum d'assistance

Forum d'assistance

Prenez part aux conversations ! Trouvez des solutions, posez des questions et partagez des conseils avec d'autres propriétaires de produits HP. Visiter maintenant


hp-feedback-banner-portlet

Actions
Chargement...

hp-country-locator-portlet

Actions
Chargement...
Pays : Flag Suisse

hp-detect-load-my-device-portlet

Actions
Chargement...