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SUPPORT COMMUNICATION- AVIS CLIENT

Identifiant du document: c02233949

Version: 1

Ordinateurs portables HP - Un message d'erreur apparaît après la première utilisation OOBE

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Date de publication : 08-Jun-2010

Dernière mise à jour : 30-Jun-2010

DESCRIPTION
Après la première utilisation OOBE, le message d'erreur suivant apparaît : "La destination contient déjà un dossier comportant le même nom".

PORTÉE
HP ProBook 6545b/6445b
RÉSOLUTION
Pour résoudre ce problème, sélectionnez "Effectuer cette opération pour tous les éléments en cours", puis sélectionnez Oui pour remplacer les fichiers programmes Roxio.

Hardware platforms affected : HP ProBook 6445b Notebook PC, HP ProBook 6545b Notebook PC

Systèmes d'exploitation concernés : Microsoft Windows 7 Home Basic (32-bit)(Standard HP Product) Microsoft Windows 7 Home Basic (64-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (32-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (64-bit)(Standard HP Product) Microsoft Windows 7 Professional (32-bit)(Standard HP Product) Microsoft Windows 7 Professional (64-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (32-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (64-bit)(Standard HP Product) Microsoft Windows Vista Business (32-bit)(Standard HP Product) Microsoft Windows Vista Business (64-bit)(Standard HP Product) Microsoft Windows Vista Home Basic (32-bit)(Standard HP Product) Microsoft Windows Vista Home Basic (64-bit)(Standard HP Product) Microsoft Windows Vista Home Premium (32-bit)(Standard HP Product) Microsoft Windows Vista Home Premium (64-bit)(Standard HP Product) Microsoft Windows Vista Ultimate (32-bit)(Standard HP Product) Microsoft Windows Vista Ultimate (64-bit)(Standard HP Product) Microsoft Windows XP Microsoft Windows XP 64-Bit Edition(Standard HP Product) Microsoft Windows XP Pro 64-Bit Edition(Standard HP Product) Microsoft Windows XP Professional Edition(Standard HP Product)

Logiciels concernés : Non applicable

ID de référence croisée de communication de support : IA02053382

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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