hp-support-head-portlet

- ${title}
Ladevorgang läuft...
HP Kundensupport - Wissensdatenbank
hp-contact-secondary-navigation-portlet

- ${title}
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hp-share-print-widget-portlet

- ${title}
Ladevorgang läuft...
hp-concentra-wrapper-portlet

- ${title}
Ladevorgang läuft...
SUPPORT COMMUNICATION- CUSTOMER ADVISORY
DOKUMENT-ID: c06209106
Version: 1
Ratgeber: HP Spectre 13-AP000 X360 Convertible PCs - Flackern oder Flimmern des Bildschirms, nachdem der Intel Grafiktreiber über Windows Update aktualisiert wurde
Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.
Veröffentlichungsdatum : 24-Dec-2018
Letzte Aktualisierung: : 24-Dec-2018
Der Bildschirm flackert oder flimmert. Das Problem tritt auf, nachdem der Intel-Grafiktreiber auf Version 24.20.100.6345 aktualisiert wird. Diese Version wurde durch Windows Update vor dem 30. November 2018 installiert.
Die Informationen in diesem Dokument gelten für die folgenden Komponenten:
Treiber/Anwendung:
Intel Grafiktreiberversion 24.20.100.6345
Computer:
- HP Spectre 13-AP0000 X360 Convertible PC-Serie
- HP Spectre 13-AP000 X360 Convertible PC-Serie CTO
- HP Spectre 13T-AP000 X360 Convertible PC-Serie CTO
Betriebssysteme:
- Microsoft Windows 10 RS4 (Version 1803)
Um dieses Problem zu beheben, deinstallieren Sie den von Windows Update installierten Grafiktreiber, laden Sie das folgende SoftPaq herunter und installieren Sie es, um die frühere Version des Intel Grafiktreibers – Version 24.20.100.6291 – zu installieren.
- Öffnen Sie Windows-Einstellungen.
- Wählen Sie Apps und Funktionen.
- Suchen Sie den Intel Grafiktreiber.
- Wählen Sie Deinstallieren aus.
- Folgen Sie den Anweisungen auf dem Bildschirm, um den Treiber zu deinstallieren.
- Installieren Sie das SoftPaq SP92633, um zur vorherigen Treiberversion 24.20.100.6291 zurückzukehren.
SoftPaq-Beschreibung
|
Versionshinweise
|
SoftPaq-Download
|
Intel High-Definition- (HD-) Grafiktreiber (Windows 10 v1803)
Version: 24.20.100.6291
Revision: A |
Hardware platforms affected :
HP Spectre 13-ap0000 x360 Convertible PC, HP Spectre x360 - 13-ap000 CTO, HP Spectre x360 - 13-ap0000na, HP Spectre x360 - 13-ap0000nb, HP Spectre x360 - 13-ap0000nc, HP Spectre x360 - 13-ap0000nf, HP Spectre x360 - 13-ap0000nh, HP Spectre x360 - 13-ap0000ni, HP Spectre x360 - 13-ap0000nj, HP Spectre x360 - 13-ap0000nk, HP Spectre x360 - 13-ap0000nl, HP Spectre x360 - 13-ap0000nn, HP Spectre x360 - 13-ap0000no, HP Spectre x360 - 13-ap0000nq, HP Spectre x360 - 13-ap0000ns, HP Spectre x360 - 13-ap0000nt, HP Spectre x360 - 13-ap0000nv, HP Spectre x360 - 13-ap0000nw, HP Spectre x360 - 13-ap0000nx, HP Spectre x360 - 13-ap0000sa, HP Spectre x360 - 13-ap0000tu, HP Spectre x360 - 13-ap0000ur, HP Spectre x360 - 13-ap0001la, HP Spectre x360 - 13-ap0001na, HP Spectre x360 - 13-ap0001nb, HP Spectre x360 - 13-ap0001nc, HP Spectre x360 - 13-ap0001nf, HP Spectre x360 - 13-ap0001nh, HP Spectre x360 - 13-ap0001nj, HP Spectre x360 - 13-ap0001nk, HP Spectre x360 - 13-ap0001nl, HP Spectre x360 - 13-ap0001nn, HP Spectre x360 - 13-ap0001no, HP Spectre x360 - 13-ap0001np, HP Spectre x360 - 13-ap0001nq, HP Spectre x360 - 13-ap0001ns, HP Spectre x360 - 13-ap0001nt, HP Spectre x360 - 13-ap0001nu, HP Spectre x360 - 13-ap0001nv, HP Spectre x360 - 13-ap0001nw, HP Spectre x360 - 13-ap0001nx, HP Spectre x360 - 13-ap0001tu, HP Spectre x360 - 13-ap0001ur, HP Spectre x360 - 13-ap0002ne, HP Spectre x360 - 13-ap0002nf, HP Spectre x360 - 13-ap0002nh, HP Spectre x360 - 13-ap0002ni, HP Spectre x360 - 13-ap0002nj, HP Spectre x360 - 13-ap0002nk, HP Spectre x360 - 13-ap0002nn, HP Spectre x360 - 13-ap0002no, HP Spectre x360 - 13-ap0002np, HP Spectre x360 - 13-ap0002ns, HP Spectre x360 - 13-ap0002nu, HP Spectre x360 - 13-ap0002nw, HP Spectre x360 - 13-ap0002nx, HP Spectre x360 - 13-ap0002sa, HP Spectre x360 - 13-ap0002tu, HP Spectre x360 - 13-ap0002ur, HP Spectre x360 - 13-ap0003nb, HP Spectre x360 - 13-ap0003nf, HP Spectre x360 - 13-ap0003ni, HP Spectre x360 - 13-ap0003np, HP Spectre x360 - 13-ap0003nq, HP Spectre x360 - 13-ap0003ns, HP Spectre x360 - 13-ap0003nw, HP Spectre x360 - 13-ap0003nx, HP Spectre x360 - 13-ap0003tu, HP Spectre x360 - 13-ap0003ur, HP Spectre x360 - 13-ap0004na, HP Spectre x360 - 13-ap0004ne, HP Spectre x360 - 13-ap0004ni, HP Spectre x360 - 13-ap0004no, HP Spectre x360 - 13-ap0004np, HP Spectre x360 - 13-ap0004ns, HP Spectre x360 - 13-ap0004nw, HP Spectre x360 - 13-ap0004nx, HP Spectre x360 - 13-ap0004tu, HP Spectre x360 - 13-ap0004ur, HP Spectre x360 - 13-ap0005ne, HP Spectre x360 - 13-ap0005nf, HP Spectre x360 - 13-ap0005ni, HP Spectre x360 - 13-ap0005nl, HP Spectre x360 - 13-ap0005nn, HP Spectre x360 - 13-ap0005np, HP Spectre x360 - 13-ap0005nq, HP Spectre x360 - 13-ap0005nw, HP Spectre x360 - 13-ap0005nx, HP Spectre x360 - 13-ap0005tu, HP Spectre x360 - 13-ap0005ur, HP Spectre x360 - 13-ap0006nb, HP Spectre x360 - 13-ap0006nf, HP Spectre x360 - 13-ap0006no, HP Spectre x360 - 13-ap0006nu, HP Spectre x360 - 13-ap0006nw, HP Spectre x360 - 13-ap0006nx, HP Spectre x360 - 13-ap0006tu, HP Spectre x360 - 13-ap0006ur, HP Spectre x360 - 13-ap0007na, HP Spectre x360 - 13-ap0007ne, HP Spectre x360 - 13-ap0007nf, HP Spectre x360 - 13-ap0007nn, HP Spectre x360 - 13-ap0007no, HP Spectre x360 - 13-ap0007nq, HP Spectre x360 - 13-ap0007nx, HP Spectre x360 - 13-ap0007tu, HP Spectre x360 - 13-ap0007ur, HP Spectre x360 - 13-ap0008ca, HP Spectre x360 - 13-ap0008nc, HP Spectre x360 - 13-ap0008nf, HP Spectre x360 - 13-ap0008nn, HP Spectre x360 - 13-ap0008no, HP Spectre x360 - 13-ap0008nu, HP Spectre x360 - 13-ap0008nx, HP Spectre x360 - 13-ap0008tu, HP Spectre x360 - 13-ap0008ur, HP Spectre x360 - 13-ap0009nc, HP Spectre x360 - 13-ap0009ne, HP Spectre x360 - 13-ap0009nl, HP Spectre x360 - 13-ap0009no, HP Spectre x360 - 13-ap0009nx, HP Spectre x360 - 13-ap0009tu, HP Spectre x360 - 13-ap0009ur, HP Spectre x360 - 13-ap0010ca, HP Spectre x360 - 13-ap0010na, HP Spectre x360 - 13-ap0010ne, HP Spectre x360 - 13-ap0010nf, HP Spectre x360 - 13-ap0010nl, HP Spectre x360 - 13-ap0010no, HP Spectre x360 - 13-ap0010nq, HP Spectre x360 - 13-ap0010nx, HP Spectre x360 - 13-ap0010tu, HP Spectre x360 - 13-ap0010ur, HP Spectre x360 - 13-ap0011na, HP Spectre x360 - 13-ap0011nc, HP Spectre x360 - 13-ap0011ne, HP Spectre x360 - 13-ap0011nf, HP Spectre x360 - 13-ap0011no, HP Spectre x360 - 13-ap0011ur, HP Spectre x360 - 13-ap0012nc, HP Spectre x360 - 13-ap0012ne, HP Spectre x360 - 13-ap0012nf, HP Spectre x360 - 13-ap0012nn, HP Spectre x360 - 13-ap0012no, HP Spectre x360 - 13-ap0012nq, HP Spectre x360 - 13-ap0012tu, HP Spectre x360 - 13-ap0012ur, HP Spectre x360 - 13-ap0013dx, HP Spectre x360 - 13-ap0013nb, HP Spectre x360 - 13-ap0013ne, HP Spectre x360 - 13-ap0013nf, HP Spectre x360 - 13-ap0013tu, HP Spectre x360 - 13-ap0013ur, HP Spectre x360 - 13-ap0014na, HP Spectre x360 - 13-ap0014nf, HP Spectre x360 - 13-ap0014tu, HP Spectre x360 - 13-ap0014ur, HP Spectre x360 - 13-ap0015na, HP Spectre x360 - 13-ap0015nf, HP Spectre x360 - 13-ap0015nq, HP Spectre x360 - 13-ap0015tu, HP Spectre x360 - 13-ap0015ur, HP Spectre x360 - 13-ap0016nf, HP Spectre x360 - 13-ap0016ng, HP Spectre x360 - 13-ap0016tu, HP Spectre x360 - 13-ap0016ur, HP Spectre x360 - 13-ap0017ng, HP Spectre x360 - 13-ap0017tu, HP Spectre x360 - 13-ap0017ur, HP Spectre x360 - 13-ap0018tu, HP Spectre x360 - 13-ap0018ur, HP Spectre x360 - 13-ap0019tu, HP Spectre x360 - 13-ap0019ur, HP Spectre x360 - 13-ap0020tu, HP Spectre x360 - 13-ap0020ur, HP Spectre x360 - 13-ap0021tu, HP Spectre x360 - 13-ap0021ur, HP Spectre x360 - 13-ap0022tu, HP Spectre x360 - 13-ap0023dx, HP Spectre x360 - 13-ap0023tu, HP Spectre x360 - 13-ap0024tu, HP Spectre x360 - 13-ap0025tu, HP Spectre x360 - 13-ap0026tu, HP Spectre x360 - 13-ap0027tu, HP Spectre x360 - 13-ap0028ca, HP Spectre x360 - 13-ap0028tu, HP Spectre x360 - 13-ap0029tu, HP Spectre x360 - 13-ap0030tu, HP Spectre x360 - 13-ap0031tu, HP Spectre x360 - 13-ap0032tu, HP Spectre x360 - 13-ap0033dx, HP Spectre x360 - 13-ap0033tu, HP Spectre x360 - 13-ap0034tu, HP Spectre x360 - 13-ap0035tu, HP Spectre x360 - 13-ap0036tu, HP Spectre x360 - 13-ap0037tu, HP Spectre x360 - 13-ap0038nr, HP Spectre x360 - 13-ap0038tu, HP Spectre x360 - 13-ap0039tu, HP Spectre x360 - 13-ap0040ca, HP Spectre x360 - 13-ap0040tu, HP Spectre x360 - 13-ap0041tu, HP Spectre x360 - 13-ap0042tu, HP Spectre x360 - 13-ap0043dx, HP Spectre x360 - 13-ap0043tu, HP Spectre x360 - 13-ap0044tu, HP Spectre x360 - 13-ap0045tu, HP Spectre x360 - 13-ap0046tu, HP Spectre x360 - 13-ap0047tu, HP Spectre x360 - 13-ap0048tu, HP Spectre x360 - 13-ap0049tu, HP Spectre x360 - 13-ap0050ca, HP Spectre x360 - 13-ap0050ng, HP Spectre x360 - 13-ap0050tu, HP Spectre x360 - 13-ap0051la, HP Spectre x360 - 13-ap0051tu, HP Spectre x360 - 13-ap0052tu, HP Spectre x360 - 13-ap0053tu, HP Spectre x360 - 13-ap0054tu, HP Spectre x360 - 13-ap0055tu, HP Spectre x360 - 13-ap0056tu, HP Spectre x360 - 13-ap0057tu, HP Spectre x360 - 13-ap0058tu, HP Spectre x360 - 13-ap0059tu, HP Spectre x360 - 13-ap0060tu, HP Spectre x360 - 13-ap0061tu, HP Spectre x360 - 13-ap0062tu, HP Spectre x360 - 13-ap0063tu, HP Spectre x360 - 13-ap0064tu, HP Spectre x360 - 13-ap0065tu, HP Spectre x360 - 13-ap0066tu, HP Spectre x360 - 13-ap0067tu, HP Spectre x360 - 13-ap0068ms, HP Spectre x360 - 13-ap0068tu, HP Spectre x360 - 13-ap0069tu, HP Spectre x360 - 13-ap0070tu, HP Spectre x360 - 13-ap0071tu, HP Spectre x360 - 13-ap0072tu, HP Spectre x360 - 13-ap0073tu, HP Spectre x360 - 13-ap0074tu, HP Spectre x360 - 13-ap0075tu, HP Spectre x360 - 13-ap0076tu, HP Spectre x360 - 13-ap0077tu, HP Spectre x360 - 13-ap0078tu, HP Spectre x360 - 13-ap0079tu, HP Spectre x360 - 13-ap0080tu, HP Spectre x360 - 13-ap0081tu, HP Spectre x360 - 13-ap0082tu, HP Spectre x360 - 13-ap0083tu, HP Spectre x360 - 13-ap0084tu, HP Spectre x360 - 13-ap0085tu, HP Spectre x360 - 13-ap0086tu, HP Spectre x360 - 13-ap0087tu, HP Spectre x360 - 13-ap0088tu, HP Spectre x360 - 13-ap0089tu, HP Spectre x360 - 13-ap0090tu, HP Spectre x360 - 13-ap0091tu, HP Spectre x360 - 13-ap0092tu, HP Spectre x360 - 13-ap0093tu, HP Spectre x360 - 13-ap0094tu, HP Spectre x360 - 13-ap0095tu, HP Spectre x360 - 13-ap0096tu, HP Spectre x360 - 13-ap0097tu, HP Spectre x360 - 13-ap0098tu, HP Spectre x360 - 13-ap0099tu, HP Spectre x360 - 13-ap0100nd, HP Spectre x360 - 13-ap0100tu, HP Spectre x360 - 13-ap0101ng, HP Spectre x360 - 13-ap0101tu, HP Spectre x360 - 13-ap0102ng, HP Spectre x360 - 13-ap0102tu, HP Spectre x360 - 13-ap0103tu, HP Spectre x360 - 13-ap0104ng, HP Spectre x360 - 13-ap0104tu, HP Spectre x360 - 13-ap0105tu, HP Spectre x360 - 13-ap0106tu, HP Spectre x360 - 13-ap0107tu, HP Spectre x360 - 13-ap0108tu, HP Spectre x360 - 13-ap0109ng, HP Spectre x360 - 13-ap0109tu, HP Spectre x360 - 13-ap0110ng, HP Spectre x360 - 13-ap0110tu, HP Spectre x360 - 13-ap0111tu, HP Spectre x360 - 13-ap0112tu, HP Spectre x360 - 13-ap0113tu, HP Spectre x360 - 13-ap0114tu, HP Spectre x360 - 13-ap0115tu, HP Spectre x360 - 13-ap0116tu, HP Spectre x360 - 13-ap0117tu, HP Spectre x360 - 13-ap0118tu, HP Spectre x360 - 13-ap0120ng, HP Spectre x360 - 13-ap0121ng, HP Spectre x360 - 13-ap0122ng, HP Spectre x360 - 13-ap0180nd, HP Spectre x360 - 13-ap0250nd, HP Spectre x360 - 13-ap0303ng, HP Spectre x360 - 13-ap0304ng, HP Spectre x360 - 13-ap0312ng, HP Spectre x360 - 13-ap0317ng, HP Spectre x360 - 13-ap0400nd, HP Spectre x360 - 13-ap0404nz, HP Spectre x360 - 13-ap0406nz, HP Spectre x360 - 13-ap0409nz, HP Spectre x360 - 13-ap0450nd, HP Spectre x360 - 13-ap0500nz, HP Spectre x360 - 13-ap0509nz, HP Spectre x360 - 13-ap0550nz, HP Spectre x360 - 13-ap0589na, HP Spectre x360 - 13-ap0590na, HP Spectre x360 - 13-ap0599na, HP Spectre x360 - 13-ap0609nz, HP Spectre x360 - 13-ap0708nz, HP Spectre x360 - 13-ap0800no, HP Spectre x360 - 13-ap0801no, HP Spectre x360 - 13-ap0802no, HP Spectre x360 - 13-ap0803no, HP Spectre x360 - 13-ap0807nz, HP Spectre x360 - 13-ap0809nz, HP Spectre x360 - 13-ap0857nz, HP Spectre x360 - 13-ap0897nz, HP Spectre x360 - 13-ap0900nz, HP Spectre x360 - 13-ap0902nz, HP Spectre x360 - 13-ap0904nz, HP Spectre x360 - 13-ap0950nz, HP Spectre x360 - 13-ap0991nz, HP Spectre x360 - 13-ap0997nb, HP Spectre x360 - 13-ap0998nb, HP Spectre x360 - 13-ap0999nb, HP Spectre x360 - 13t-ap000 CTO
Betroffene Betriebssysteme : Nicht zutreffend
Betroffene Software : Nicht zutreffend
Verwendungsnachweis-ID der Support-Kommunikation : IA06204200
© Copyright 2021 HP Development Company, L.P.
HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.
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