HP Kundensupport - Wissensdatenbank

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HP PCs - Using the HP Cloud Recovery Download Tool

This document is for certain business computers with Windows 10 Professional (64-bit) or Windows 7 Professional (64-bit). It is not available for all HP PCs. For consumer PCs go to HP PCs - Using the HP Cloud Recovery Tool (Windows 10, 7).
The HP Cloud Recovery Download Tool allows you to download recovery software to a USB drive. The recovery software works for HP PCs with Windows 10 Professional (64-bit) and Windows 7 Professional (64-bit).
Hinweis:
For a list of products that support the HP Cloud Recovery Download Tool, go to HP Cloud Recovery Supported Platforms.
To get started, you need the following:
  • A blank USB drive: Must have a minimum of 16 GB.
  • An HP computer: Make sure it has Windows 10 Professional (64-bit) or Windows 7 Professional (64-bit).
    Hinweis:
    If you cannot download the HP Cloud Recovery Download Tool using your PC, you can use another PC to download the tool to the USB drive.


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