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HP Printers - Printing with Cortana

This document is for HP web-connected printers and Android, Apple iOS, and Cortana voice-enabled devices.

Activate the HP Printer Skill to ask Cortana to print pre-formatted content such as puzzles and coloring pages.

Step 1: Connect the printer to Cortana

Before you print from the HP Printer Skill, you must connect your printer to Cortana and activate the HP Printer Skill.

I have an HP account

Use your HP account credentials to connect your printer to Cortana.

On your mobile device, install the Cortana app.

Remarque :
Windows 10 computers and mobile devices have Cortana pre-installed.
- Android devices: Go to Cortana (in English) from the Google Play store.
- Apple iOS devices: Go to Cortana (in English) from the App Store.
Open the Cortana app, and then create an account.
Click the microphone icon, and then say, "Cortana, talk to HP Printer."

The HP Printer Skill launches.
Select the I agree with check box, and then tap HP Account.
Follow the prompts to sign in with your HP account credentials.
Select the printer you want to use, and then click Connect.

Your printer is now ready to print with Cortana.

Your printer is now ready to print from HP Printer Skill.

I do not have an HP account

Create an HP Connected account, add your printer, and then enable the HP Printer skill.

Step 1: Get the printer code

Connect your printer to the web, and then get the printer code.

Printers with a touchscreen or text-based display

Connect your printer to the web, and then get the printer code.

Turn on the printer, load plain paper in the input tray, and make sure ink or toner cartridges are installed.
Turn on Web Services:
- Touchscreen displays: On the printer, touch or press the HP ePrint button or icon . Tap Setup, and then follow the on-screen instructions to turn on Web Services.
- Text-based displays: On the printer, navigate to Web Services Setup, Network Setup, or Wireless Settings, and then follow the on-screen instructions to turn on Web Services.
If Web Services are enabled already, tap Print or Print Info.

The info page prints with the printer code listed. Continue to the next step.

Printers without a touchscreen or text-based display

Connect your printer to the web, and then get the printer code.

Android devices

Use the HP Smart app to turn on Web Services, and then get the printer code.

Make sure your Android device and printer are connected to the same wireless network.
Go to 123.hp.com to install HP Smart on your phone or tablet.
On the app home screen, tap the printer icon or the plus sign .
On the My Printer screen in the HP Smart app, tap Advanced Settings.
Tap Web Services, and then confirm that Web Services is enabled.
- If Web Services is enabled: The Summary option displays in the Web Services section. Tap Print Info Page, and then continue with these steps.
- If Web Services is not enabled: The Setup option displays in the Web Services section. Tap Setup, follow the on-screen instructions to enable Web Services, and then continue with these steps. An info page prints.

The info page prints with the printer code listed. Continue to the next step.

Apple iOS devices

Use the HP Smart app to turn on Web Services, and then get the printer code.

Make sure your Apple iOS device is connected to the same wireless network that your current printer is connected to, or that you want to connect a new printer to.
Go to 123.hp.com to install HP Smart on your phone or tablet.
On the app home screen, tap the printer icon or the plus sign .
Tap Web Services, and then confirm Web Services is enabled.
- If Web Services is enabled: Return to the Web Services screen, tap Print Info Page, and then continue with these steps.
- If Web Services is not enabled: Tap Continue, follow the on-screen instructions to turn on Web Services, and then continue with these steps. An info page prints.

The info page prints with the printer code listed. Continue to the next step.

Computer or Chromebook

Use the Embedded Web Server (EWS) to get the printer code.

From your printer, print a Network Configuration or self-test page.

For instructions on printing a Network Configuration or self-test page, search HP Customer Support for your printer model and "print a configuration page" or "print a self-test page."
Find the printer IP address on the Network Configuration or self-test page.
On your computer, open an Internet browser.
Type the printer IP address in the browser address bar, and then press Enter.

Remarque :
Make sure to type the IP address into the browser's address box. If typed into a toolbar or search engine, the Embedded Web Server (EWS) does not open.
If a website security certificate displays in the Internet browser, click Continue.

The EWS information page for the printer opens, confirming the printer is on the same network as the computer.
On the EWS webpage, click the Web Services tab.
- If a Web Services tab is not available, your printer does not support HP ePrint.
- If a Web Services Setup page displays, click Continue, Turn On, or Enable, and then follow the on-screen instructions.
- If a Web Services Summary page displays, Web Services is already enabled.
  
  Click Print Info Page under Web Services Settings, and then continue to the next step.

The info page prints with the printer code listed. Continue to the next step.

Step 2: Set up an HP account and add your printer

Create an HP account on HP Connected, and then add your printer using the printer code.

On your computer or mobile device, go to HP Connected.
Click Create Account, and the follow the prompts to set up a new account.
On the HP Connected home page, type the printer code, and then click Add.

If your printer does not display on your HP Connected homepage, click Add a Printer, type the printer code, and then click Add.

For more information, go to Setting Up an HP Connected Account.

Step 3: Connect the HP Printer app to your HP account

Enable the HP Printer skill from your mobile device or computer.

On your mobile device, install the Cortana app.

Remarque :
Windows 10 computers and mobile devices have Cortana pre-installed.
- Android devices: Go to Cortana (in English) from the Google Play store.
- Apple iOS devices: Go to Cortana (in English) from the App Store.
Open the Cortana app, and then create an HP account.
Click the microphone icon, and then say, "Cortana, talk to HP Printer."

The HP Printer Skill launches.
Select the I agree with check box, and then tap HP Account.
Follow the prompts to sign in with your HP account credentials.
Select the printer you want to use, and then click Connect.

Your printer is now ready to print with Cortana.

Your printer is now ready to print from HP Printer Skill.

Step 2: Print with the HP Printer Skill

To print with the HP Printer Skill, make sure your printer is connected to the network, turned on, and not in sleep or power saving mode. Then say, “Cortana, ask HP Printer to print...” and name the content you want to print. Review the list below for examples of the content you can ask Cortana to print.

Remarque :
The HP Printer Skill does not support printing documents and photos from your mobile device, computer, or online accounts. To learn about additional printing options, go to Mobile Printing Solutions Compatible with HP Printers for more information.

Help page: "Cortana, ask HP Printer to print a help page." The Help page lists the content you can print and other useful information.
Crayola coloring pages: "Cortana, ask HP Printer to print a Crayola coloring page" or "Cortana, ask HP Printer to choose a Crayola coloring page."
Art therapy coloring pages: "Cortana, ask HP Printer to print an art therapy page" or "Cortana, ask HP Printer to choose an art therapy page."
Sudoku: "Cortana, ask HP Printer to print a hard Sudoku." You can print hard, medium, easy, or mixed Sudoku puzzles.
Word Search: "Cortana, ask HP Printer to print a word search game." You can print hard, medium, or easy word searches.
Bingo: "Cortana, ask HP Printer to print two Bingo cards." You can print up to 20 Bingo cards.
Crossword puzzles: "Cortana, ask HP Printer to print today's crossword."
Notebook paper: "Cortana, ask HP Printer to print notebook paper." You can print narrow or child-ruled notebook paper.
Checklists: "Cortana, ask HP Printer to print a one-column checklist."
Comics: "Cortana, ask HP Printer to print today's comics."

Frequently asked questions (FAQs)

Refer to these frequently asked questions about printing from Cortana.

What are the requirements to print with Cortana?

To print with Cortana, confirm your computer, mobile device, and printer meet the following requirements.

A Windows 10 computer or mobile device, Android OS 4.4 or later device, or Apple iOS 9.0 or later device with the Cortana app installed

Remarque :
Windows 10 computers and mobile devices have Cortana pre-installed.
An HP account, with your printer added
The printer is connected to your local wireless or Ethernet network. The HP Printer Skill does not work with printers only connected via USB.
Your printer supports HP ePrint and Web Services. Choose your printer control panel display type to determine support for HP ePrint:
- Touchscreen displays: Look for an HP ePrint logo or icon or a Web Services icon on the printer or control panel display.
- Text-based menu displays: Select the Setup, Settings, Wireless Settings, or Network Setup to confirm it has a Web Services menu.
- LED or buttons-only displays: Press the Information button to print a Printer Information report. Review the report for HP ePrint or Web Services support.

How do I get help using the HP Printer Skill?

For help using the HP Printer Skill, say, "Cortana, ask HP Printer for help," and then follow the verbal prompts. You can also print a Help page with a summary of the print commands to use with Cortana by saying, "Cortana, ask HP Printer to print a help page."

How do I disconnect the HP Printer Skill?

You can disconnect the HP Printer Skill using your computer or mobile device.

Open the Cortana app, and then click the Menu icon .
Click Settings, and then scroll down to select Skills you have enabled.
Select the HP Printer skill, and then click Disconnect.

Cortana disconnects the HP Printer Skill from your printer.

How do I connect a different printer to Cortana?

To connect a different printer, disconnect and reconnect the HP Printer Skill in Cortana.

Make sure the printer you want to connect to is added to your HP account on HP Connected.

For more information on adding a printer, go to Setting Up an HP Connected Account.
Open the Cortana app, and then click the Menu icon .
Click Settings, and then scroll down to select Skills you have enabled.
Select the HP Printer skill, and then click Disconnect.

Cortana disconnects the HP Printer Skill from your printer.
In the list of your skills, click HP Printer, and then click Disable Skill.

The HP Printer skill no longer displays in your skills list.
Click Enable to Use to re-enable the HP Printer Skill, and then select the printer you want to use.

The printer is added to the HP Printer Skill and is now ready to use with Amazon Alexa.