hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Fix Windows 10 Update Issues

    > Print spooler or any other printer problems caused by a Windows 10 update or upgrade - Click Here
    > Resolve Windows 10 or update issues on HP computer – Click Here

    Information

    Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

hp-concentra-wrapper-portlet

Actions
Loading...

Adding or Replacing Memory in HP Omni 120-1000 Series Desktop PCs

This document applies to HP Omni 120-1000 series desktop computers.
HP Omni 120-1000 series desktop computerHP Omni 120-1000 series desktop computer

Before you begin

  • Turn off the computer and disconnect all cables.
  • Transfer the computer to a clean, flat, stable work surface over a noncarpeted floor. HP recommends that you put down a blanket, towel, or other soft cloth to protect the screen from scratches or other damage.
  • Electrostatic discharge (ESD) can damage your processor, disk drives, expansion boards and other components. HP strongly recommends the use of an antistatic wrist strap and a conductive foam pad when working on the computer.
  • Do not remove a component from its protective packaging until you are ready to install it.
  caution:
This product contains components that can be damaged by electrostatic discharge (ESD). To reduce the chance of ESD damage, work over a non-carpeted floor, use a static dissipative work surface (such as a conductive foam pad), and wear an ESD wrist strap connected to a grounded surface.

Video overview

View the following video before using the steps in this article.

Removing the memory

Use the following steps to remove the memory:
Step 1
To remove the memory, first remove the back cover.
For instructions to remove the back cover, see the HP support document, Removing and Replacing the Back Cover.
Removing the hard drive door
Step 2
Remove the two screws securing the motherboard EMI shield to the computer.
Removing the hard drive door
Step 3
Tilt up the bottom of the motherboard shield and pull it off the computer.
Removing the hard drive door
Step 4
Gently pull out on the retaining levers on each side of the memory module.
Pulling out the retaining levers
Step 5
Make sure the module pops up to a 45 degree angle from the socket.
Making sure the module pops up to a 45 degree angle
Step 6
Pull the memory module free from the computer.
Pulling the memory out of the computer

Replacing the memory

Use the following steps to replace the memory:
Step 1
Find the small notch on the side of the memory module.
Finding the notch on the memory module
Step 2
Find the small tab on the side of the memory socket.
Finding the tab on the memory socket
Step 3
To replace a memory module, angle the module to about 45 degrees and engage the notch on the module with the tab in the socket.
Inserting the memory in the socket
Step 4
Press the memory module down into place until the retaining levers snap into position over the sides of the module.
Pressing down on the memory module
Step 5
To replace the EMI motherboard shield, find two tabs at its top edge...
Finding the tabs on the EMI shield
...that align into two slots on the metal frame.
Finding the slots in the computer
Step 6
Align the tabs into their slots...
Pressing down on the memory module
...and then press the shield into place.
Pressing down on the memory module
Step 7
Make sure the speaker connector is routed out through the bottom corner of the shield.
Pressing down on the memory module
Step 8
Replace the two screws for the motherboard EMI shield to secure it to the frame.
Replacing the two screws
Step 9
Replace the back cover.
For instructions to replace the back cover, see the HP support document, Removing and Replacing the Back Cover.
Replacing the back cover

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Canada

hp-detect-load-my-device-portlet

Actions
Loading...