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HP Customer Support - Knowledge Base

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  • Information
    Facing print or scan issues after updating to macOS Catalina 10.15?

    Use AirPrint to print & Image Capture to scan.

    Information
    Fix Windows 10 Update Issues

    > Print spooler or any other printer problems caused by a Windows 10 update or upgrade - Click Here
    > Resolve Windows 10 or update issues on HP computer – Click Here

    Information

    Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

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HP PCs - Updating Drivers and Software with Windows Update (Windows 10, 8, 7)

This document is for HP and Compaq computers and tablets using Windows 10, Windows 8, or Windows 7.
Windows Update is a tool that determines which updates apply to your computer and installs them. Downloading updates from Windows Update requires an internet connection.
note:
You can also update drivers using Device Manager. For more information, go to Can I use Device Manager to get updates? in Frequently asked questions (FAQs).

Installing updates

Use these steps to install updates.
note:
On a metered internet connection, such as a cellular data, you might need to manually download updates.

Frequently asked questions (FAQs)

Review these frequently asked questions about Windows Update.

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Country/Region: Flag Canada

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