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HP Customer Support - Knowledge Base

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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain InkJet and LaserJet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the  Security Bulletin.

    Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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HP Printers - No Connection after Router or Wi-Fi Settings Change

This document is for HP wireless printers connecting to a Wi-Fi network.
This document explains how to reconnect a previously installed wireless printer to the network if you changed your Internet Service Provider (ISP) or purchased a new router. When you change network settings such as the network name and password, you must also reconfigure the printer for those new settings.
note:
When troubleshooting a connection to your wireless network, make sure you are connecting your printer to the router and not a wireless extender.

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Country/Region: Flag Canada

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