Printer reports provide status information and aid in resolving hardware, ink, and network connectivity problems for your HP Smart Tank printer. You can print reports for printer information, status, network configuration, Wi-Fi quick start, Wi-Fi Direct, web services, and print quality from the control panel.
Print a Printer Information Report to find information about your printer, connection mode, Wi-Fi Direct name and password, and the current error status of your printer.
Turn on the printer.
Press the Information button .
A Printer Information Report prints.
Print a Printer Status Report to find the printer serial number, estimated ink levels, printer usage, connectivity, and scan settings.
On the printer control panel, press and hold the Information button for five seconds to enable support mode.
All buttons on the control panel light up.
Press the Resume button .
A Printer Status Report prints.
Print a Network Configuration Page to find important network settings such as network status and the printer IP address.
On the printer control panel, press and hold the Information button for five seconds to enable support mode.
All buttons on the control panel light up.
Press the Information button and Resume button
simultaneously.
A Network Configuration Page prints.
Print a Wi-Fi Quick Start Guide to find the instructions to set up the Wi-Fi connection.
On the printer control panel, press and hold the Information button for five seconds to enable support mode.
All buttons on the control panel light up.
Press the Information button .
A Wi-Fi Quick Start Guide prints.
Print a Wi-Fi Direct Page to find the instructions to set up and use Wi-Fi Direct.
On the printer control panel, press and hold the Information button for five seconds to enable support mode.
All buttons on the control panel light up.
Press the Information button and Cancel button
simultaneously.
A Wi-Fi Direct Page prints.
Print a Web Services Report to find the instructions to turn on and set up Web Services and fix connection issues.
On the printer control panel, press and hold the Information button for five seconds to enable support mode.
All buttons on the control panel light up.
Press the Resume button and Cancel button
simultaneously.
A Web Services Report prints.
Print a Print Quality Diagnostic Page to check if cleaning or aligning of printhead is required.
On the printer control panel, press and hold the Information button for five seconds to enable support mode.
All buttons on the control panel light up.
Based on your printer model, perform one of the following steps:
For Smart Tank 210, press and hold the Cancel button for three seconds.
For Smart Tank 580 or 5100, press and hold the Color Copy button for three seconds.
A Print Quality Diagnostic Page prints.