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HP Customer Support - Knowledge Base

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  • Information
    Need Windows 11 help?

    Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Windows 11 Support Center

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HP ENVY Inspire 7200e, 7900e Printers - Printer does not pick paper

The printer does not pick paper from the input tray or document feeder and a Paper Jam message displays.

Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.


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Country/Region: Flag Canada

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