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HP Customer Support - Knowledge Base

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  • Information
    Learn how to upgrade to Windows 11

    Windows 11 Upgrade Guide

  • Feedback

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HP printer does not turn on

The printer does not turn on or respond when you use the Power button or switch. All the lights are off, and there is no sound or movement from the printer.

Identify the power supply for your printer and refer to one of the following sections that matches it.

  • Printer with internal power supply

    Internal power supply example
  • Printer with external power supply

    External power supply example
  • Printer with battery power supply

    Mobile printer with battery example

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Country/Region: Flag Canada

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