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HP Customer Support - Knowledge Base

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  • Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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HP printers - Print with HP ePrint

HP ePrint is a secure cloud-based service that lets you print from anywhere using an email account and active internet connection.

Find the printer email address

Find the printer ePrint email address on the printer control panel or through your HP account.

Make sure your printer is connected to your local network wirelessly or with an Ethernet cable, and you have internet access. If you set up the printer connection to a computer with a USB cable, HP ePrint does not work.

Follow any steps provided to enable Web Services or claim your printer, if prompted.

  • From the printer control panel: Tap the HP ePrint icon or button , or navigate to Web Services Setup, Network Setup, or Wireless Settings to locate the Web Services menu. The ePrint email address displays on the Web Services screen.

    Example of printer email address on Web Services screen
  • From your HP account: Sign in to HP Smart (in English). The ePrint email address is located next to the name of your printer.

    Location of printer email address on HP Smart website

Print with ePrint

Send an ePrint job to your printer using the ePrint email address.

  1. From your email account, create a new email, or open the email you want to print, and then select the option to Forward.

  2. In the To field, enter the printer ePrint email address.

  3. In the Subject field, type a name for the email.

  4. Attach up to 10 documents or photos, making sure the total email size is less than 10 MB.

    Note:

    Digitally signed, encrypted, or password-protected documents are not supported by HP ePrint.

    Example of an ePrint job email

    Example of an ePrint job email
  5. Click Send to send your email to the printer.

Frequently asked questions (FAQs)

Still have a question? Find additional answers and help.


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Country/Region: Flag Canada

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